Teller Supervisor Jobs in Oak Grove, IL

A Teller Supervisor in the banking industry is primarily responsible for supervising teller staff, ensuring that they provide excellent customer service, and overseeing their daily operations. This involves managing the teller line, resolving customer complaints, training and coaching tellers, implementing bank policies and procedures, and assisting with bank audits. The Teller Supervisor is also responsible for handling more complex transactions and balancing the vault, ATM and teller cash drawers. They are often the first point of contact for escalated customer issues and have the authority to approve transactions beyond the limit of tellers.

To successfully perform these tasks, a Teller Supervisor should have excellent customer service and communication skills, strong leadership and management abilities, and a thorough understanding of banking operations and regulations. They should also be proficient in using banking software and technology. A background in finance, business or a related field is often required, as well as several years of experience in the banking industry. Some positions may also require certifications such as the Certified Bank Teller (CBT) or Certified Financial Services Auditor (CFSA). Prior to becoming a Teller Supervisor, an individual may hold positions as a Bank Teller, Lead Teller, or Customer Service Representative in the banking industry.

1-1 of 1 Jobs

Lead Teller - Oak Grove

  • Oak Grove, IL
  • 20 days ago
  • Oak Grove, IL
  • 20 days ago

Job Listing ID: 4257237 Job Title: Lead Teller - Oak Grove Application Deadline: 07/20/2025Job Location: Oak Grove Date Posted: 04/22/2025Hours Worked Per Week: 40 Shift: Day Shift Duration of...

Demographic Data for Oak Grove, IL

Moving to Oak Grove, IL? Find some basic demographic data about Oak Grove, IL below.

Local
National
12,812,477
319,486

Teller Supervisor Online Courses and Training Opportunities

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Cyber Risk Supervision
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Udacity
Supervised Learning Course
In this course, you'll learn about different types of supervised learning and how to use them to solve real-world problems. Our exclusive content is co-created and continually refined with...
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Salary for Teller Supervisor Jobs in Oak Grove, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Teller Supervisor positions.

Highest Education Level

Teller Supervisors in Oak Grove, IL offer the following education background
Bachelor's Degree
32.1%
High School or GED
28.3%
Associate's Degree
14.3%
Vocational Degree or Certification
10.2%
Master's Degree
9.5%
Some College
3.7%
Some High School
1.2%
Doctorate Degree
0.8%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Teller Supervisors in Oak Grove, IL
None
48.3%
Less than 1 year
43.8%
1-2 years
7.9%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Teller Supervisor position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!