Teller Supervisor Jobs in Lake Bluff, IL
A Teller Supervisor in the banking industry is primarily responsible for supervising teller staff, ensuring that they provide excellent customer service, and overseeing their daily operations. This involves managing the teller line, resolving customer complaints, training and coaching tellers, implementing bank policies and procedures, and assisting with bank audits. The Teller Supervisor is also responsible for handling more complex transactions and balancing the vault, ATM and teller cash drawers. They are often the first point of contact for escalated customer issues and have the authority to approve transactions beyond the limit of tellers.
To successfully perform these tasks, a Teller Supervisor should have excellent customer service and communication skills, strong leadership and management abilities, and a thorough understanding of banking operations and regulations. They should also be proficient in using banking software and technology. A background in finance, business or a related field is often required, as well as several years of experience in the banking industry. Some positions may also require certifications such as the Certified Bank Teller (CBT) or Certified Financial Services Auditor (CFSA). Prior to becoming a Teller Supervisor, an individual may hold positions as a Bank Teller, Lead Teller, or Customer Service Representative in the banking industry.
- Gurnee, IL (7 miles from Lake Bluff, IL)
- 9 days ago
- Gurnee, IL (7 miles from Lake Bluff, IL)
- 9 days ago
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We...
- Great Lakes, IL (1 mile from Lake Bluff, IL)
- 14 days ago
- Great Lakes, IL (1 mile from Lake Bluff, IL)
- 14 days ago
We are looking for top talent to join Chicagos Bank, as a full-time Teller Supervisor! Why join us? An award-winning culture!...
Demographic Data for Lake Bluff, IL
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Teller Supervisor Online Courses and Training Opportunities
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Salary for Teller Supervisor Jobs in Lake Bluff, IL
Required or preferred licenses and certifications for Teller Supervisor positions.
Highest Education Level
Teller Supervisors in Lake Bluff, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Teller Supervisor position
- Check Cashing
- Retail Banking
- Vault Balancing
- ATM Balancing
- Lending
- BSA
- Commercial Banking
- Automated Clearing House
- Mortgage Processing
- Cross Selling
- Branch Management
- Financial Services
- Wealth Management
- Anti-Money Laundering
- Fraud Investigation
- Appraisal
- Client Services
- Cash Management
- 10 Key
- Cash Handling
- Resolution
- Notary Public
- Problem Resolution
- Customer Satisfaction
- Referrals
- Risk Management
- Inbound/Outbound Calling
- Microsoft Windows
- Customer Relations
- Listening
- Decision Making
- High School Diploma
- Retail
- Auditing
- Written Communication
- Telephone Skills
- Coaching
- Regulations
- Policy Development
- Sales
- Problem Solving
- Teamwork
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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