Teller Supervisor Jobs in Chicago Heights, IL
A Teller Supervisor in the banking industry is primarily responsible for supervising teller staff, ensuring that they provide excellent customer service, and overseeing their daily operations. This involves managing the teller line, resolving customer complaints, training and coaching tellers, implementing bank policies and procedures, and assisting with bank audits. The Teller Supervisor is also responsible for handling more complex transactions and balancing the vault, ATM and teller cash drawers. They are often the first point of contact for escalated customer issues and have the authority to approve transactions beyond the limit of tellers.
To successfully perform these tasks, a Teller Supervisor should have excellent customer service and communication skills, strong leadership and management abilities, and a thorough understanding of banking operations and regulations. They should also be proficient in using banking software and technology. A background in finance, business or a related field is often required, as well as several years of experience in the banking industry. Some positions may also require certifications such as the Certified Bank Teller (CBT) or Certified Financial Services Auditor (CFSA). Prior to becoming a Teller Supervisor, an individual may hold positions as a Bank Teller, Lead Teller, or Customer Service Representative in the banking industry.
Teller Supervisor (Streeterville) - Chicago, IL
- South Suburbn, IL (17 miles from Chicago Heights, IL)
- 3 days ago
- South Suburbn, IL (17 miles from Chicago Heights, IL)
- 3 days ago
We are looking for top talent to join us as a full-time Teller Supervisor! Why join us? An award-winning culture!...
Teller Supervisor - Chicago Heights, IL
- Chicago Heights, IL
- 14 days ago
- Chicago Heights, IL
- 14 days ago
Makes check/cash disbursement decision and signs official checks. Coaches staff to ensure quality back-up is available during the supervisor's absence....
- New Lenox, IL (18 miles from Chicago Heights, IL)
- 18 days ago
- New Lenox, IL (18 miles from Chicago Heights, IL)
- 18 days ago
Position Summary: As a Senior Teller with Marquette Bank, you will assist the Teller Supervisor or Branch Operations Manager with the day-to-day duties of the Retail Operations Department....
Demographic Data for Chicago Heights, IL
Moving to Chicago Heights, IL? Find some basic demographic data about Chicago Heights, IL below.
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Salary for Teller Supervisor Jobs in Chicago Heights, IL
Highest Education Level
Teller Supervisors in Chicago Heights, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Teller Supervisor position
- Personal Banker
- Check Cashing
- Retail Banking
- Vault Balancing
- ATM Balancing
- BSA
- Commercial Banking
- Account Maintenance
- Cross Selling
- Wire Transfers
- Mortgage Processing
- Financial Services
- Branch Management
- Wealth Management
- Service Standards
- Anti-Money Laundering
- Fraud Investigation
- Appraisal
- Cash Management
- Client Services
- 10 Key
- Cash Handling
- Resolution
- Notary Public
- Problem Resolution
- Referrals
- Customer Satisfaction
- Risk Management
- Finance
- Listening
- Customer Relations
- Retail
- High School Diploma
- Auditing
- Written Communication
- Telephone Skills
- Employee Development
- Coaching
- Regulations
- Policy Development
- Sales
- Problem Solving
- Bilingual
- Time Management
- Research Skills
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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