Teller Supervisor Jobs in Pompano Beach, FL
A Teller Supervisor in the banking industry is primarily responsible for supervising teller staff, ensuring that they provide excellent customer service, and overseeing their daily operations. This involves managing the teller line, resolving customer complaints, training and coaching tellers, implementing bank policies and procedures, and assisting with bank audits. The Teller Supervisor is also responsible for handling more complex transactions and balancing the vault, ATM and teller cash drawers. They are often the first point of contact for escalated customer issues and have the authority to approve transactions beyond the limit of tellers.
To successfully perform these tasks, a Teller Supervisor should have excellent customer service and communication skills, strong leadership and management abilities, and a thorough understanding of banking operations and regulations. They should also be proficient in using banking software and technology. A background in finance, business or a related field is often required, as well as several years of experience in the banking industry. Some positions may also require certifications such as the Certified Bank Teller (CBT) or Certified Financial Services Auditor (CFSA). Prior to becoming a Teller Supervisor, an individual may hold positions as a Bank Teller, Lead Teller, or Customer Service Representative in the banking industry.
Patriot Act, OFAC, Fair Lending, and Credit Card Act....
- Hollywood, FL (14 miles from Pompano Beach, FL)
- 24 days ago
- Hollywood, FL (14 miles from Pompano Beach, FL)
- 24 days ago
This position will be based in Hollywood, Florida at the Young Circle retail banking branch. Bilingual Spanish Preferred....
- Plantation, FL (7 miles from Pompano Beach, FL)
- 60+ days ago
- Plantation, FL (7 miles from Pompano Beach, FL)
- 60+ days ago
Exercise sound judgement when applying holds and making check cashing decisions. 13. Assist other tellers with decision making within their authority limits. 14....
Demographic Data for Pompano Beach, FL
Moving to Pompano Beach, FL? Find some basic demographic data about Pompano Beach, FL below.
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Salary for Teller Supervisor Jobs in Pompano Beach, FL
Highest Education Level
Teller Supervisors in Pompano Beach, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Teller Supervisor position
- Check Cashing
- Retail Banking
- Mortgage Lending
- Vault Balancing
- ATM Balancing
- Lending
- BSA
- Commercial Banking
- Cross Selling
- OFAC
- Mortgage Processing
- Wire Transfers
- Financial Services
- Branch Management
- Wealth Management
- Service Standards
- Anti-Money Laundering
- Fraud Investigation
- Appraisal
- Cash Management
- Client Services
- 10 Key
- Cash Handling
- Resolution
- Notary Public
- Problem Resolution
- Customer Satisfaction
- Referrals
- Risk Management
- Finance
- Decision Making
- Customer Relations
- Listening
- Retail
- High School Diploma
- Auditing
- Written Communication
- Telephone Skills
- Coaching
- Employee Development
- Regulations
- Policy Development
- Sales
- Problem Solving
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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