Teller Supervisor Jobs in Pasadena, CA
A Teller Supervisor in the banking industry is primarily responsible for supervising teller staff, ensuring that they provide excellent customer service, and overseeing their daily operations. This involves managing the teller line, resolving customer complaints, training and coaching tellers, implementing bank policies and procedures, and assisting with bank audits. The Teller Supervisor is also responsible for handling more complex transactions and balancing the vault, ATM and teller cash drawers. They are often the first point of contact for escalated customer issues and have the authority to approve transactions beyond the limit of tellers.
To successfully perform these tasks, a Teller Supervisor should have excellent customer service and communication skills, strong leadership and management abilities, and a thorough understanding of banking operations and regulations. They should also be proficient in using banking software and technology. A background in finance, business or a related field is often required, as well as several years of experience in the banking industry. Some positions may also require certifications such as the Certified Bank Teller (CBT) or Certified Financial Services Auditor (CFSA). Prior to becoming a Teller Supervisor, an individual may hold positions as a Bank Teller, Lead Teller, or Customer Service Representative in the banking industry.
Bank Operations Services Supervisor (Teller Manager)
- Pasadena, CA
- 10 days ago
- Pasadena, CA
- 10 days ago
banking products and services, Operations management The base pay for this position is generally between $24.21 to $36.00 per hour....
- Los Angeles, CA (13 miles from Pasadena, CA)
- 20 days ago
- Los Angeles, CA (13 miles from Pasadena, CA)
- 20 days ago
This position will be based in Raleigh at the North Ridge retail banking branch....
Sr. Financial Services Supervisor
- Los Angeles, CA (13 miles from Pasadena, CA)
- 45+ days ago
- Los Angeles, CA (13 miles from Pasadena, CA)
- 45+ days ago
Align yourself with an organization that has a reputation for excellence! Cedars-Sinai was awarded the National Research Corporations Consumer Choice Award 19 years in a row for providing the...
Demographic Data for Pasadena, CA
Moving to Pasadena, CA? Find some basic demographic data about Pasadena, CA below.
Teller Supervisor Online Courses and Training Opportunities
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Salary for Teller Supervisor Jobs in Pasadena, CA
Required or preferred licenses and certifications for Teller Supervisor positions.
Highest Education Level
Teller Supervisors in Pasadena, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Teller Supervisor position
- Check Cashing
- Retail Banking
- Vault Balancing
- ATM Balancing
- Lending
- BSA
- Cross Selling
- Mortgage Processing
- Branch Management
- Wire Transfers
- Financial Services
- Wealth Management
- Anti-Money Laundering
- Service Standards
- Fraud Investigation
- Appraisal
- Client Services
- Cash Handling
- Cash Management
- 10 Key
- Resolution
- Notary Public
- Problem Resolution
- Customer Satisfaction
- Referrals
- Risk Management
- Inbound/Outbound Calling
- Microsoft Windows
- Customer Relations
- High School Diploma
- Listening
- Retail
- Decision Making
- Written Communication
- Prioritizing
- Auditing
- Telephone Skills
- Coaching
- Regulations
- Policy Development
- Sales
- Problem Solving
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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