Teller Supervisor Remote & Hybrid Only Jobs
A Teller Supervisor in the banking industry is primarily responsible for supervising teller staff, ensuring that they provide excellent customer service, and overseeing their daily operations. This involves managing the teller line, resolving customer complaints, training and coaching tellers, implementing bank policies and procedures, and assisting with bank audits. The Teller Supervisor is also responsible for handling more complex transactions and balancing the vault, ATM and teller cash drawers. They are often the first point of contact for escalated customer issues and have the authority to approve transactions beyond the limit of tellers.
To successfully perform these tasks, a Teller Supervisor should have excellent customer service and communication skills, strong leadership and management abilities, and a thorough understanding of banking operations and regulations. They should also be proficient in using banking software and technology. A background in finance, business or a related field is often required, as well as several years of experience in the banking industry. Some positions may also require certifications such as the Certified Bank Teller (CBT) or Certified Financial Services Auditor (CFSA). Prior to becoming a Teller Supervisor, an individual may hold positions as a Bank Teller, Lead Teller, or Customer Service Representative in the banking industry.
General Information Press space or enter keys to toggle section visibility Work Location: Los Angeles, CA, USA Onsite or Remote Flexible Hybrid Work Schedule Monday-Friday, 8:00am-5:00pm Posted...
Lead Teller - Capital City Bank - More than your bank. Your banker. Hours: Monday - Friday 40 Hours General Summary This is an entry level supervisory position that manages Teller associates in...
Remote WorkLead Teller - Capital City Bank - More than your bank. Your banker. Hours: Monday - Friday 40 Hours General Summary This is an entry level supervisory position that manages Teller associates in...
Remote WorkOverview The Patient Financial Services (PFS) Supervisor will assist and support the PFS Manager with daily department operations, in addition to managing center-related needs and providing...
Lead Teller - Capital City Bank - More than your bank. Your banker. Hours: Monday - Friday 40 Hours General Summary This is an entry level supervisory position that manages Teller associates in...
Remote WorkLead Teller - Capital City Bank - More than your bank. Your banker. Hours: Monday - Friday 40 Hours General Summary This is an entry level supervisory position that manages Teller associates in...
Remote WorkTeller Supervisor Online Courses and Training Opportunities
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Highest Education Level
Teller Supervisors offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Teller Supervisor position
- Check Cashing
- Retail Banking
- Vault Balancing
- ATM Balancing
- Commercial Banking
- BSA
- Account Maintenance
- Automated Clearing House
- Wire Transfers
- Cross Selling
- Mortgage Processing
- Financial Services
- Branch Management
- Internal Control
- Wealth Management
- Service Standards
- Anti-Money Laundering
- Fraud Investigation
- Appraisal
- 10 Key
- Client Services
- Cash Handling
- Resolution
- Notary Public
- Problem Resolution
- Referrals
- Customer Satisfaction
- Risk Management
- Decision Making
- Microsoft Windows
- Retail
- Listening
- Auditing
- High School Diploma
- Customer Relations
- Written Communication
- Coaching
- Telephone Skills
- Mentoring
- Collaboration
- Interpersonal Skills
- Policy Development
- Regulations
- Problem Solving
- Sales
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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