Head Teller Jobs in Archdale, NC
A Head Teller oversees the operations of a bank's teller line, ensuring that the bank provides excellent customer service. They handle complex transactions, balance cash drawers, and resolve customer issues. This role requires strong leadership skills to manage and train other tellers, monitor their performance and provide feedback. A Head Teller also holds responsibility for ensuring compliance with bank policies and procedures while facilitating daily operations like preparing reports and managing cash shipments.
The role requires excellent customer service skills, attention to detail, and strong mathematical skills. Important certifications can include anti-money laundering (AML) or Certified Fraud Examiner (CFE) certifications, benefitting those who handle sensitive transactions. Prior to becoming a Head Teller, individuals might have roles such as a Bank Teller, Customer Service Representative, or Assistant Branch Manager, gaining necessary experience in banking operations, customer service, and cash handling.
Client Experience Banker, Lead Teller - Greensboro
- Greensboro, NC (15 miles from Archdale, NC)
- 15 days ago
- Greensboro, NC (15 miles from Archdale, NC)
- 15 days ago
Knowledge of retail banking rules, regulations, policies and procedures Successful completion of all training deemed necessary by the Bank....
Operations Services Supervisor (Teller Manager)
- Greensboro, NC (15 miles from Archdale, NC)
- 21 days ago
- Greensboro, NC (15 miles from Archdale, NC)
- 21 days ago
banking products and services, Operations Management Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality...
ATM Balancing, etc. CTR’s, SAR’s: Completes and review for accuracy. Opening and closing vault, incoming & outgoing shipments. Balances general ledger accounts....
Demographic Data for Archdale, NC
Moving to Archdale, NC? Find some basic demographic data about Archdale, NC below.
Head Teller Online Courses and Training Opportunities
Title Synonyms
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Salary for Head Teller Jobs in Archdale, NC
Required or preferred licenses and certifications for Head Teller positions.
Highest Education Level
Head Tellers in Archdale, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Head Teller position
- Check Cashing
- Retail Banking
- Vault Balancing
- Account Opening
- ATM Balancing
- BSA
- Commercial Banking
- Cross Selling
- Mortgage Processing
- Branch Management
- Wire Transfers
- Anti-Money Laundering
- Wealth Management
- Financial Services
- Fraud Investigation
- Appraisal
- Client Services
- Cash Handling
- Cash Management
- 10 Key
- Resolution
- Notary Public
- Problem Resolution
- Customer Satisfaction
- Referrals
- Risk Management
- Inbound/Outbound Calling
- Microsoft Windows
- Listening
- Customer Relations
- High School Diploma
- Retail
- Decision Making
- Prioritizing
- Written Communication
- Auditing
- Telephone Skills
- Coaching
- Regulations
- Policy Development
- Sales
- Problem Solving
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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