Head Teller Jobs in Massachusetts
A Head Teller oversees the operations of a bank's teller line, ensuring that the bank provides excellent customer service. They handle complex transactions, balance cash drawers, and resolve customer issues. This role requires strong leadership skills to manage and train other tellers, monitor their performance and provide feedback. A Head Teller also holds responsibility for ensuring compliance with bank policies and procedures while facilitating daily operations like preparing reports and managing cash shipments.
The role requires excellent customer service skills, attention to detail, and strong mathematical skills. Important certifications can include anti-money laundering (AML) or Certified Fraud Examiner (CFE) certifications, benefitting those who handle sensitive transactions. Prior to becoming a Head Teller, individuals might have roles such as a Bank Teller, Customer Service Representative, or Assistant Branch Manager, gaining necessary experience in banking operations, customer service, and cash handling.
: Tellers (in Head Tellers absence) POSITION SUMMARY Assists the Head Teller in supervising the Teller line....
: Tellers (in Head Tellers absence) POSITION SUMMARY Assists the Head Teller in supervising the Teller line....
High school diploma or equivalent 3+ years of retail, financial services or hospitality environment experience preferred; retail banking experience strongly preferred 1+ years supervisory experience...
Supervise branch operations including working cash for branch, ATM balancing, proper cash limits, supplies, logs, and reports....
Position: Head Teller I Department: Retail Banking Job Status: Full-Time FLSA Status: Non-Exempt Grade: 8 Reports to: Branch Manager Amount of Travel Required: Some Travel Positions Supervised: Tellers...
Provides supervisory authority and approves check cashing within established limits. Assist the branch manager in monitoring accuracy performance....
Assistant Teller Supervisor, North Adams Branch
- North Adams, MA
- 15 days ago
- North Adams, MA
- 15 days ago
Actively cross sells and provides information concerning Credit Union products and services in accordance with Credit Union policies....
Position: Head Teller Job Type: Full-Time Location: Dartmouth, MA Department: Retail Reports To: Branch Manager ABOUT US: Bristol County Savings Bank, founded in 1846, is a full-service financial institution...
In addition, you will ensure compliance with all laws, regulations and corporate policies including BSA reporting, CRA, and Regulation CC....
Is ATM balance certified. Re-verifies teller cash drawer when necessary and corrects teller errors....
Senior Teller Uxbridge, MA, US YesterdayRegular Full-Time
- Uxbridge, MA
- 25 days ago
- Uxbridge, MA
- 25 days ago
In addition, you will ensure compliance with all laws, regulations and corporate policies including BSA reporting, CRA, and Regulation CC....
In addition to being responsible for completing an accurate CTR, Customer Service Representatives and Lenders are responsible for properly identifying all bank customers in accordance with the bank's...
Demographic Data for Massachusetts
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Salary for Head Teller Jobs in Massachusetts
Highest Education Level
Head Tellers in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Head Teller position
- Check Cashing
- Retail Banking
- Vault Balancing
- ATM Balancing
- Commercial Banking
- BSA
- Account Maintenance
- Automated Clearing House
- Wire Transfers
- Cross Selling
- Mortgage Processing
- Financial Services
- Foreign Exchange
- Branch Management
- Wealth Management
- Internal Control
- Service Standards
- Anti-Money Laundering
- Fraud Investigation
- Cash Management
- Client Services
- 10 Key
- Cash Handling
- Resolution
- Notary Public
- Problem Resolution
- Referrals
- Customer Satisfaction
- Risk Management
- Decision Making
- Retail
- Listening
- Math
- Customer Relations
- Auditing
- High School Diploma
- Written Communication
- Telephone Skills
- Mentoring
- Employee Development
- Interpersonal Skills
- Policy Development
- Coaching
- Regulations
- Problem Solving
- Sales
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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