Head Teller Jobs in Massachusetts
A Head Teller oversees the operations of a bank's teller line, ensuring that the bank provides excellent customer service. They handle complex transactions, balance cash drawers, and resolve customer issues. This role requires strong leadership skills to manage and train other tellers, monitor their performance and provide feedback. A Head Teller also holds responsibility for ensuring compliance with bank policies and procedures while facilitating daily operations like preparing reports and managing cash shipments.
The role requires excellent customer service skills, attention to detail, and strong mathematical skills. Important certifications can include anti-money laundering (AML) or Certified Fraud Examiner (CFE) certifications, benefitting those who handle sensitive transactions. Prior to becoming a Head Teller, individuals might have roles such as a Bank Teller, Customer Service Representative, or Assistant Branch Manager, gaining necessary experience in banking operations, customer service, and cash handling.
Tellers absence) POSITION SUMMARY Assists the Head Teller in supervising the teller line....
banking products and services Recent experience at an LFI in an Operations Management role Professional communication skills, both written and verbal Benefits are an integral part of total rewards...
-Accurately processes a variety of member transactions in accordance withcash handling procedures and policy (deposits, withdrawals, loanpayments, check cashing, etc)....
Operations Services Supervisor (Bank Teller Manager)
- Wellesley, MA
- 9 days ago
- Wellesley, MA
- 9 days ago
banking products and services Recent experience at an LFI in an Operations Management role Professional communication skills, both written and verbal Benefits are an integral part of total rewards...
Supervise branch operations including working cash for branch, ATM balancing, proper cash limits, supplies, logs, and reports....
Position: Head Teller Job Type: Full-Time Location: Dartmouth, MA Department: Retail Reports To: Branch Manager ABOUT US: Bristol County Savings Bank, founded in 1846, is a full-service financial institution...
Position: Head-Teller – (High School Liaison) Job Type: Full-Time Location: Taunton, MA Department: Branch Administration Reports To: Branch Manager ABOUT US: Bristol County Savings Bank, founded in...
Demographic Data for Massachusetts
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Head Teller Online Courses and Training Opportunities
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Salary for Head Teller Jobs in Massachusetts
Highest Education Level
Head Tellers in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Head Teller position
- Check Cashing
- Retail Banking
- Vault Balancing
- Account Opening
- ATM Balancing
- BSA
- Commercial Banking
- Cross Selling
- Mortgage Processing
- Branch Management
- Wire Transfers
- Anti-Money Laundering
- Wealth Management
- Financial Services
- Fraud Investigation
- Appraisal
- Client Services
- Cash Handling
- Cash Management
- 10 Key
- Resolution
- Notary Public
- Problem Resolution
- Customer Satisfaction
- Referrals
- Risk Management
- Inbound/Outbound Calling
- Microsoft Windows
- Listening
- Customer Relations
- High School Diploma
- Retail
- Decision Making
- Prioritizing
- Written Communication
- Auditing
- Telephone Skills
- Coaching
- Regulations
- Policy Development
- Sales
- Problem Solving
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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