Head Teller Jobs in Massachusetts

A Head Teller oversees the operations of a bank's teller line, ensuring that the bank provides excellent customer service. They handle complex transactions, balance cash drawers, and resolve customer issues. This role requires strong leadership skills to manage and train other tellers, monitor their performance and provide feedback. A Head Teller also holds responsibility for ensuring compliance with bank policies and procedures while facilitating daily operations like preparing reports and managing cash shipments.

The role requires excellent customer service skills, attention to detail, and strong mathematical skills. Important certifications can include anti-money laundering (AML) or Certified Fraud Examiner (CFE) certifications, benefitting those who handle sensitive transactions. Prior to becoming a Head Teller, individuals might have roles such as a Bank Teller, Customer Service Representative, or Assistant Branch Manager, gaining necessary experience in banking operations, customer service, and cash handling.

1-12 of 12 Jobs

Senior Teller I (FT)

  • Springfield, MA
  • 2 days ago
  • Springfield, MA
  • 2 days ago

: Tellers (in Head Tellers absence) POSITION SUMMARY Assists the Head Teller in supervising the Teller line....

Senior Teller I

  • Springfield, MA
  • 3 days ago
  • Springfield, MA
  • 3 days ago

: Tellers (in Head Tellers absence) POSITION SUMMARY Assists the Head Teller in supervising the Teller line....

Teller Manager II(Market Street)

  • Lynn, MA
  • 6 days ago
  • Lynn, MA
  • 6 days ago

High school diploma or equivalent 3+ years of retail, financial services or hospitality environment experience preferred; retail banking experience strongly preferred 1+ years supervisory experience...

Teller Supervisor

  • Holyoke, MA
  • 7 days ago
  • Holyoke, MA
  • 7 days ago

Supervise branch operations including working cash for branch, ATM balancing, proper cash limits, supplies, logs, and reports....

Head Teller I (FT)

  • Ware, MA
  • 10 days ago
  • Ware, MA
  • 10 days ago

Position: Head Teller I Department: Retail Banking Job Status: Full-Time FLSA Status: Non-Exempt Grade: 8 Reports to: Branch Manager Amount of Travel Required: Some Travel Positions Supervised: Tellers...

Teller Supervisor - West Roxbury

  • West Roxbury, MA
  • 14 days ago
  • West Roxbury, MA
  • 14 days ago

Provides supervisory authority and approves check cashing within established limits. Assist the branch manager in monitoring accuracy performance....

Assistant Teller Supervisor, North Adams Branch

  • North Adams, MA
  • 15 days ago
  • North Adams, MA
  • 15 days ago

Actively cross sells and provides information concerning Credit Union products and services in accordance with Credit Union policies....

Head Teller

  • North Attleboro, MA
  • 16 days ago
  • North Attleboro, MA
  • 16 days ago

Position: Head Teller Job Type: Full-Time Location: Dartmouth, MA Department: Retail Reports To: Branch Manager ABOUT US: Bristol County Savings Bank, founded in 1846, is a full-service financial institution...

Senior Teller

  • Uxbridge, MA
  • 20 days ago
  • Uxbridge, MA
  • 20 days ago

In addition, you will ensure compliance with all laws, regulations and corporate policies including BSA reporting, CRA, and Regulation CC....

Senior Teller Supervisor, West Street Branch

  • Pittsfield, MA
  • 21 days ago
  • Pittsfield, MA
  • 21 days ago

Is ATM balance certified. Re-verifies teller cash drawer when necessary and corrects teller errors....

Senior Teller Uxbridge, MA, US YesterdayRegular Full-Time

  • Uxbridge, MA
  • 25 days ago
  • Uxbridge, MA
  • 25 days ago

In addition, you will ensure compliance with all laws, regulations and corporate policies including BSA reporting, CRA, and Regulation CC....

Senior Teller/CSR, King St Office

  • Northampton, MA
  • 28 days ago
  • Northampton, MA
  • 28 days ago

In addition to being responsible for completing an accurate CTR, Customer Service Representatives and Lenders are responsible for properly identifying all bank customers in accordance with the bank's...

Demographic Data for Massachusetts

Moving to Massachusetts? Find some basic demographic data about Massachusetts below.


Local
National
7,029,832
179,192

Head Teller Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Bank Teller Course
Overview Bank Tellers are responsible for handling liquid cash-related matters directly with customers. Start your journey in this role with our Bank Teller Course. This course is designed to help...
How to Become a Bank Teller
Tellers at contemporary banks now have more tasks than just processing transactions. They are crucial for assisting consumers with their finances and providing outstanding assistance. Bank tellers...
Embezzlement (Season 1) - "The Teller"
Based on a true story. Eti Alon is a successful banker who will stop at nothing to protect her brother from his nefarious activities. Curiosity Stream is a leading streaming platform that caters...

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Salary for Head Teller Jobs in Massachusetts

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Head Tellers in Massachusetts offer the following education background
Bachelor's Degree
32.0%
High School or GED
28.3%
Associate's Degree
14.3%
Vocational Degree or Certification
10.2%
Master's Degree
9.5%
Some College
3.7%
Some High School
1.2%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Head Tellers in Massachusetts
None
48.3%
Less than 1 year
43.8%
1-2 years
7.9%