Collections Specialist Jobs in Massachusetts
A Collections Specialist in the banking industry is responsible for contacting customers with delinquent accounts, negotiating payments, and keeping accurate records of collections and payment activity. They play a crucial role in maintaining the financial health of the bank by minimizing bad debt losses, improving cash flow, and ensuring compliance with banking laws and regulations related to debt collection. They also liaise with legal departments or external agencies if necessary, to handle defaulted accounts or to resolve legal issues related to debt collection.
Important skills for a Collections Specialist include excellent communication and negotiation skills, attention to detail, familiarity with relevant legal and regulatory guidelines, and proficiency in using collections software. A certification such as Certified Receivables Compliance Professional (CRCP) or Certified Credit and Collections Specialist (CCCS) can enhance job prospects. This position often requires prior experience in roles such as Debt Collector, Customer Service Representative, or Credit Analyst, where one gains skills in dealing with customers, managing credit or collections, and understanding financial statements.
BOSTON SENIOR HOME CARE - ACCOUNTS RECEIVABLE/BILLING AND COLLECTIONS SPECIALIST - JOB DESCRIPTION JOB TITLE: Accounts Receivable/Billing and Collections Specialist DIVISION: Administration DEPARTMENT...
Schedule Mon - Fri: 8 AM - 5 PM (40 Hours) What You’ll Do Summary/Objective: Collectors are responsible for maintaining the financial soundness as well as the department's ongoing effort to manage...
Remote WorkManage a defined customer portfolio to support business in pursuit of maximizing sales while mitigating risk. Key liaison to finance, sales and directly with the customer. Involves managing...
Job Details Job Location: Administration Center - Fairhaven, MA Position Type: Full Time Salary Range: Undisclosed Description Who We Need We're looking for someone with positive vibes, and a...
Staples is business to business. You're what binds us together. Our talented finance team partners with every area of the business to drive results and provide financial expertise. We are...
Schedule Mon - Fri: 8 AM - 5 PM (40 Hours) What You'll Do Summary/Objective: Collectors are responsible for maintaining the financial soundness as well as the department's ongoing effort to manage...
Remote WorkCredit and Collections Specialist Responsibilities Evaluate creditworthiness of new and existing customers through credit checks, financial analysis, and trade references....
Due to growth,our Rt. 128/93 belt client is expanding and hiring a Commercial Collections Specialist to join their team....
Insight Global is looking for 2 Credit Analysts to join the credit collections team at a global medical device client. This is a hybrid role, 3 days onsite, 2 days remote. These candidates will be...
Job Type Full-time Description Ensure accurate customer set up and billing information in the company database and maintain current customer information. Daily review of the open Accounts...
Join the LKQ Family! We're looking for motivated individuals to join our team at LKQ Corporation. With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the...
Demographic Data for Massachusetts
Moving to Massachusetts? Find some basic demographic data about Massachusetts below.
Collections Specialist Online Courses and Training Opportunities
Salary for Collections Specialist Jobs in Massachusetts
Highest Education Level
Collections Specialists in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Collections Specialist position
- Billing
- Reconciliation
- Month-End Close
- Navision
- Payment Posting
- Cash Applications
- Enterprise Resource Planning
- JD Edwards
- Reimbursement
- Financial Statement Analysis
- Mortgage Lending
- Lending
- Consumer Lending
- Loan Documentation
- Account Maintenance
- Automated Clearing House
- Freddie Mac
- Fannie Mae
- Mortgage Processing
- Loan Servicing
- Credit Analysis
- Mortgage Servicing
- Account Reconciliation
- Payment Processing
- Reconciliations
- Resolution
- Accounts Receivable
- Systems Applications & Products
- Collections
- Inbound/Outbound Calling
- Finance
- Decision Making
- Accounting
- Analytical Skills
- Customer Relations
- High School Diploma
- Microsoft Outlook
- Written Communication
- Investigation
- Negotiation
- Verbal Communication
- Telephone Skills
- Documentation
- Interpersonal Skills
- Reporting
- Collaboration
- Policy Development
- Filing
- Regulations
- Multitasking
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Sales
- Bilingual
- Time Management
- Research Skills
- Teamwork
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Collections Specialist Related Career Advice Articles
How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »