Head Teller Jobs in Pittsfield, MA
A Head Teller oversees the operations of a bank's teller line, ensuring that the bank provides excellent customer service. They handle complex transactions, balance cash drawers, and resolve customer issues. This role requires strong leadership skills to manage and train other tellers, monitor their performance and provide feedback. A Head Teller also holds responsibility for ensuring compliance with bank policies and procedures while facilitating daily operations like preparing reports and managing cash shipments.
The role requires excellent customer service skills, attention to detail, and strong mathematical skills. Important certifications can include anti-money laundering (AML) or Certified Fraud Examiner (CFE) certifications, benefitting those who handle sensitive transactions. Prior to becoming a Head Teller, individuals might have roles such as a Bank Teller, Customer Service Representative, or Assistant Branch Manager, gaining necessary experience in banking operations, customer service, and cash handling.
- Chatham, NY (16 miles from Pittsfield, MA)
- 1 day ago
- Chatham, NY (16 miles from Pittsfield, MA)
- 1 day ago
Head Teller **Reports to:** Branch Manager **FLSA Status:** Non-exempt **Salary Grade:** NE10 **Supervisory Responsibility:** Yes **SUMMARY:** Provides above standard customer service....
Assistant Teller Supervisor, Elm Street Branch
- Pittsfield, MA
- 10 days ago
- Pittsfield, MA
- 10 days ago
Is ATM balance certified. Conducts “out of balance” cash drawer difference audits when necessary and corrects Teller errors. Can open and close the branch....
Assistant Teller Supervisor, Kellogg Street Branch
- Pittsfield, MA
- 10 days ago
- Pittsfield, MA
- 10 days ago
Is ATM balance certified. Conducts “out of balance” cash drawer difference audits when necessary and corrects Teller errors. Can open and close the branch....
- Valatie, NY (19 miles from Pittsfield, MA)
- 30+ days ago
- Valatie, NY (19 miles from Pittsfield, MA)
- 30+ days ago
Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration....
Demographic Data for Pittsfield, MA
Moving to Pittsfield, MA? Find some basic demographic data about Pittsfield, MA below.
Head Teller Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Head Teller Jobs in Pittsfield, MA
Highest Education Level
Head Tellers in Pittsfield, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Head Teller position
- Check Cashing
- Retail Banking
- Mortgage Lending
- Vault Balancing
- ATM Balancing
- Lending
- BSA
- Commercial Banking
- Cross Selling
- OFAC
- Mortgage Processing
- Wire Transfers
- Financial Services
- Branch Management
- Wealth Management
- Service Standards
- Anti-Money Laundering
- Fraud Investigation
- Appraisal
- Cash Management
- Client Services
- 10 Key
- Cash Handling
- Resolution
- Notary Public
- Problem Resolution
- Customer Satisfaction
- Referrals
- Risk Management
- Finance
- Decision Making
- Customer Relations
- Listening
- Retail
- High School Diploma
- Auditing
- Written Communication
- Telephone Skills
- Coaching
- Employee Development
- Regulations
- Policy Development
- Sales
- Problem Solving
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills