Head Teller Jobs in Chicago, IL
A Head Teller oversees the operations of a bank's teller line, ensuring that the bank provides excellent customer service. They handle complex transactions, balance cash drawers, and resolve customer issues. This role requires strong leadership skills to manage and train other tellers, monitor their performance and provide feedback. A Head Teller also holds responsibility for ensuring compliance with bank policies and procedures while facilitating daily operations like preparing reports and managing cash shipments.
The role requires excellent customer service skills, attention to detail, and strong mathematical skills. Important certifications can include anti-money laundering (AML) or Certified Fraud Examiner (CFE) certifications, benefitting those who handle sensitive transactions. Prior to becoming a Head Teller, individuals might have roles such as a Bank Teller, Customer Service Representative, or Assistant Branch Manager, gaining necessary experience in banking operations, customer service, and cash handling.
- Mount Prospect, IL (17 miles from Chicago, IL)
- 16 days ago
- Mount Prospect, IL (17 miles from Chicago, IL)
- 16 days ago
Wintrust provides community and commercial banking, specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated...
- Northbrook, IL (17 miles from Chicago, IL)
- 1 day ago
- Northbrook, IL (17 miles from Chicago, IL)
- 1 day ago
Directs the day-to-day operations activities of the Teller area including teller balancing, ordering cash, cash vault balancing, scheduling teller staff, ordering supplies, and completing daily and...
Senior Teller - Lombard (Westmore)
- Lombard, IL (18 miles from Chicago, IL)
- 4 days ago
- Lombard, IL (18 miles from Chicago, IL)
- 4 days ago
Additional Responsibilities for Senior Tellers: Has some authority to make check/cash disbursement decisions....
Teller Supervisor - South Holland, IL
- South Holland, IL (21 miles from Chicago, IL)
- 10 days ago
- South Holland, IL (21 miles from Chicago, IL)
- 10 days ago
Makes check/cash disbursement decision and signs official checks. Coaches staff to ensure quality back-up is available during the supervisor's absence....
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Teller Supervisor (Sauganash) - Chicago, IL - 251090
- Chicago, IL
- 15 days ago
- Chicago, IL
- 15 days ago
at Wintrust Financial Corporation in Chicago, Illinois, United States Job Description Wintrust provides community and commercial banking, specialty finance and wealth management services through...
Senior Teller - Hinsdale, IL - 251040
- Hinsdale, IL (15 miles from Chicago, IL)
- 22 days ago
- Hinsdale, IL (15 miles from Chicago, IL)
- 22 days ago
Tellers processa variety of routine financial transactions (check cashing, withdrawals, deposits, loan payments, etc.) and accurately balance these transactions while maintaining friendly and positive...
- Glenview, IL (14 miles from Chicago, IL)
- 30+ days ago
- Glenview, IL (14 miles from Chicago, IL)
- 30+ days ago
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We...
Demographic Data for Chicago, IL
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Head Teller Online Courses and Training Opportunities
Title Synonyms
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Salary for Head Teller Jobs in Chicago, IL
Highest Education Level
Head Tellers in Chicago, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Head Teller position
- Check Cashing
- Retail Banking
- Vault Balancing
- ATM Balancing
- Lending
- BSA
- Commercial Banking
- Account Maintenance
- Cross Selling
- OFAC
- Wire Transfers
- Mortgage Processing
- Financial Services
- Branch Management
- Service Standards
- Anti-Money Laundering
- Fraud Investigation
- General Ledger
- Cash Management
- Client Services
- 10 Key
- Cash Handling
- Notary Public
- Resolution
- Problem Resolution
- Customer Satisfaction
- Referrals
- Risk Management
- Decision Making
- Microsoft Windows
- Listening
- Customer Relations
- Retail
- High School Diploma
- Auditing
- Written Communication
- Telephone Skills
- Coaching
- Regulations
- Policy Development
- Sales
- Problem Solving
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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