Customer Service Jobs in Tacoma, WA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Sumner, WA (10 miles from Tacoma, WA)
- 3 hours ago
- Sumner, WA (10 miles from Tacoma, WA)
- 3 hours ago
Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc....
Customer Service Associate - Temporary
- Maple Valley, WA (22 miles from Tacoma, WA)
- 3 hours ago
- Maple Valley, WA (22 miles from Tacoma, WA)
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Specialist - Float
- Lakewood, WA (3 miles from Tacoma, WA)
- 4 hours ago
- Lakewood, WA (3 miles from Tacoma, WA)
- 4 hours ago
Client Service Specialist - Float Retail Banking Group Lakewood, Washington **Description** **About Us:** At Umpqua, we create a great place to work by offering a unique brand of relationship banking...
Position Summary The Customer Service Representative (CSR) - Lab is responsible for daily administrative functions of Laboratories Northwest ensuring a high level of customer service is provided to...
Retail Customer Service Associate
- Puyallup, WA (6 miles from Tacoma, WA)
- 6 days ago
- Puyallup, WA (6 miles from Tacoma, WA)
- 6 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Retail Loss Prevention Customer Service Associate II
- Renton, WA (17 miles from Tacoma, WA)
- 6 days ago
- Renton, WA (17 miles from Tacoma, WA)
- 6 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Part Time Customer Service Associate
- Seatac, WA (14 miles from Tacoma, WA)
- 10 days ago
- Seatac, WA (14 miles from Tacoma, WA)
- 10 days ago
Assist customers by effectively resolving all customer service issues....
Pharmacy Customer Service Associate
- Port Orchard, WA (21 miles from Tacoma, WA)
- 10 days ago
- Port Orchard, WA (21 miles from Tacoma, WA)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate Full-time
- Burien, WA (17 miles from Tacoma, WA)
- 15 days ago
- Burien, WA (17 miles from Tacoma, WA)
- 15 days ago
customer service actions....
The ideal candidate will have excellent communication and customer service skills and be comfortable working in a fast-paced environment....
Client Service Specialist - 30 hours
- Lacey, WA (22 miles from Tacoma, WA)
- 16 days ago
- Lacey, WA (22 miles from Tacoma, WA)
- 16 days ago
Client Service Specialist - 30 hours Retail Banking Group Lacey, Washington **Description** **About Us:** At Umpqua, we create a great place to work by offering a unique brand of relationship banking...
Savers / Value Village Careers - Customer Service Associate
- Puyallup, WA (6 miles from Tacoma, WA)
- 19 days ago
- Puyallup, WA (6 miles from Tacoma, WA)
- 19 days ago
Description Position at Savers / Value Village Job Title: Customer Service Associate Pay Range: Our starting pay ranges from $16.70 to $17.61 depending on job duty/position. $16.70 = Sales Clerk, Designated...
Customer Service Representative III, Retail Banking (Olympia, WA)
- Lacey, WA (22 miles from Tacoma, WA)
- 24 days ago
- Lacey, WA (22 miles from Tacoma, WA)
- 24 days ago
At all times, provide superior customer service....
- Kent, WA (13 miles from Tacoma, WA)
- 26 days ago
- Kent, WA (13 miles from Tacoma, WA)
- 26 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....
Demographic Data for Tacoma, WA
Moving to Tacoma, WA? Find some basic demographic data about Tacoma, WA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Tacoma, WA
Highest Education Level
Customer Services in Tacoma, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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