Customer Service Jobs in Spokane, WA

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 22 Jobs

Business Development & Client Relations Specialist

  • Spokane, WA
  • 10 hours ago
  • Spokane, WA
  • 10 hours ago

service and convenient access....

Pharmacy Customer Service Associate

  • Spokane, WA
  • 1 day ago
  • Spokane, WA
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate (nomnom Northwest Boulevard Full-Time)

  • Spokane, WA
  • 5 days ago
  • Spokane, WA
  • 5 days ago

Nearest Major Market: Spokane Job Segment: Customer Service...

Customer Service Associate

  • Post Falls, ID (23 miles from Spokane, WA)
  • 5 days ago
  • Post Falls, ID (23 miles from Spokane, WA)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Spokane, WA
  • 6 days ago
  • Spokane, WA
  • 6 days ago

Experience Requirements Customer Service experience preferred. Education Requirements High School Diploma or equivalent required....

Remote Work

Customer Service Associate-Bilingual

  • Spokane, WA
  • 6 days ago
  • Spokane, WA
  • 6 days ago

Experience Requirements Customer Service Experience preferred. Education Requirements High School Diploma or equivalent required....

Remote Work

Customer Service Associate (nomnom Downtown Spokane Part-Time)

  • Spokane, WA
  • 11 days ago
  • Spokane, WA
  • 11 days ago

Nearest Major Market: Spokane Job Segment: Customer Service...

Customer Service Associate (nomnom Liberty Lake Part-Time)

  • Liberty Lake, WA (16 miles from Spokane, WA)
  • 13 days ago
  • Liberty Lake, WA (16 miles from Spokane, WA)
  • 13 days ago

nomnom Customer Service Associate Salary Range: $16.80-$20.50 Hourly $3.00 shift differential eligibility Work Location: 22304 E Appleway Ave, Liberty Lake, WA 99019 The Opportunity: Be part of the...

Customer Service Associate (nomnom Lincoln & Devision Part-Time)

  • Spokane, WA
  • 16 days ago
  • Spokane, WA
  • 16 days ago

nomnom Customer Service Associate Salary Range: $16.80-$20.50 Hourly $3.00 shift differential eligibility Work Location: 7902 N Division, Spokane, WA 99208 The Opportunity: Be part of the multi-state...

Customer Service Associate III

  • Spokane, WA
  • 16 days ago
  • Spokane, WA
  • 16 days ago

What you will do This is an exciting time to join our team as a Customer Service Specialist....

Customer Service Representative

  • Spokane, WA
  • 17 days ago
  • Spokane, WA
  • 17 days ago

Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration....

Customer Service Associate (nomnom 4th & Sullivan Full-Time)

  • Spokane Valley, WA (14 miles from Spokane, WA)
  • 17 days ago
  • Spokane Valley, WA (14 miles from Spokane, WA)
  • 17 days ago

Nearest Major Market: Spokane Job Segment: Customer Service...

LP Customer Service Associate II

  • Spokane, WA
  • 17 days ago
  • Spokane, WA
  • 17 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate (nomnom Hastings Part-Time)

  • Spokane, WA
  • 24 days ago
  • Spokane, WA
  • 24 days ago

nomnom Customer Service Associate Salary Range: $16.80 - $20.50 Hourly $3.00 shift differential eligibility Work Location: 711 W....

Customer Service Associate

  • Spokane, WA
  • 26 days ago
  • Spokane, WA
  • 26 days ago

We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....

Demographic Data for Spokane, WA

Moving to Spokane, WA? Find some basic demographic data about Spokane, WA below.


Local
National
385,114
11,254
Large

Customer Service Online Courses and Training Opportunities

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Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Title Synonyms

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Salary for Customer Service Jobs in Spokane, WA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Spokane, WA offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.7%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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