Customer Service Jobs in Olympia, WA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Lakewood, WA (24 miles from Olympia, WA)
- 1 day ago
- Lakewood, WA (24 miles from Olympia, WA)
- 1 day ago
CUSTOMER SERVICE ASSOCIATE We are adding a Customer Service Associate to our team....
Retail Loss Prevention Customer Service Associate II
- Lacey, WA (4 miles from Olympia, WA)
- 4 days ago
- Lacey, WA (4 miles from Olympia, WA)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Veterinary Client Service Representative
- Centralia, WA (16 miles from Olympia, WA)
- 8 days ago
- Centralia, WA (16 miles from Olympia, WA)
- 8 days ago
At Cascade West Veterinary Hospital, a Thrive Pet Healthcare partner, you will have the support, tools, and resources to elevate your skills. As a hospital deeply rooted in the local community,...
Client Service Specialist - Float
- Lacey, WA (4 miles from Olympia, WA)
- 9 days ago
- Lacey, WA (4 miles from Olympia, WA)
- 9 days ago
Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc....
- Yelm, WA (19 miles from Olympia, WA)
- 9 days ago
- Yelm, WA (19 miles from Olympia, WA)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Lacey, WA (4 miles from Olympia, WA)
- 9 days ago
- Lacey, WA (4 miles from Olympia, WA)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Shelton, WA (22 miles from Olympia, WA)
- 9 days ago
- Shelton, WA (22 miles from Olympia, WA)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Spanaway, WA (23 miles from Olympia, WA)
- 9 days ago
- Spanaway, WA (23 miles from Olympia, WA)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Elma, WA (24 miles from Olympia, WA)
- 9 days ago
- Elma, WA (24 miles from Olympia, WA)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Spanaway, WA (23 miles from Olympia, WA)
- 9 days ago
- Spanaway, WA (23 miles from Olympia, WA)
- 9 days ago
Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc....
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Lakewood, WA (24 miles from Olympia, WA)
- 9 days ago
- Lakewood, WA (24 miles from Olympia, WA)
- 9 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Olympia, WA
- 15 days ago
- Olympia, WA
- 15 days ago
Loss Prevention Tactical Customer Service Associate TJX Companies 3.5 ( ) Olympia, WA Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly...
- Lakewood, WA (24 miles from Olympia, WA)
- 15 days ago
- Lakewood, WA (24 miles from Olympia, WA)
- 15 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Lakewood, WA (24 miles from Olympia, WA)
- 17 days ago
- Lakewood, WA (24 miles from Olympia, WA)
- 17 days ago
One year related experience required with customer service preferred....
Demographic Data for Olympia, WA
Moving to Olympia, WA? Find some basic demographic data about Olympia, WA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Olympia, WA
Highest Education Level
Customer Services in Olympia, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Customer Support
- Inventory Control
- Quality Improvement
- Loading & Unloading
- Housekeeping
- Pulling
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- Education Experience
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Payment Processing
- Client Services
- Courteous
- Customer Satisfaction
- Relationship Management
- Decision Making
- Retail
- Math
- High School Diploma
- Friendliness
- Telephone Skills
- Collaboration
- Filing
- Policy Development
- Regulations
- Multitasking
- Problem Solving
- Sales
- Staff Supervision
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Career Spotlight: Personal Banker
What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.
Read article »
How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »