Customer Service Jobs in Lacey, WA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Client Service Specialist - Float
- Olympia, WA (4 miles from Lacey, WA)
- 3 hours ago
- Olympia, WA (4 miles from Lacey, WA)
- 3 hours ago
Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc....
- Tacoma, WA (22 miles from Lacey, WA)
- 3 hours ago
- Tacoma, WA (22 miles from Lacey, WA)
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative Lab
- Tacoma, WA (22 miles from Lacey, WA)
- 2 days ago
- Tacoma, WA (22 miles from Lacey, WA)
- 2 days ago
Position Summary The Customer Service Representative (CSR) - Lab is responsible for daily administrative functions of Laboratories Northwest ensuring a high level of customer service is provided to...
Client Service Representative, Summit
- Tacoma, WA (22 miles from Lacey, WA)
- 16 days ago
- Tacoma, WA (22 miles from Lacey, WA)
- 16 days ago
The ideal candidate will have excellent communication and customer service skills and be comfortable working in a fast-paced environment....
Customer Service - Hardware/Lumber Yard
- Olympia, WA (4 miles from Lacey, WA)
- 16 days ago
- Olympia, WA (4 miles from Lacey, WA)
- 16 days ago
issues, all with a polite, empathic, and professional / positive voice and manner - Up-sell and cross-sell - Able to generate sales leads from calls - Answer and manage incoming calls, emails, chats...
Client Service Specialist - 30 hours Retail Banking Group Lacey, Washington **Description** **About Us:** At Umpqua, we create a great place to work by offering a unique brand of relationship banking...
Customer Service Representative Olympia
- Olympia, WA (4 miles from Lacey, WA)
- 17 days ago
- Olympia, WA (4 miles from Lacey, WA)
- 17 days ago
Cross-sell bank products and services. Refer customers to the proper department for issues that cannot be resolved at the teller line. Count and roll loose coins....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc....
Customer Service Representative III, Retail Banking (Olympia, WA)
- Lacey, WA
- 24 days ago
- Lacey, WA
- 24 days ago
At all times, provide superior customer service....
- University Place, WA (22 miles from Lacey, WA)
- 26 days ago
- University Place, WA (22 miles from Lacey, WA)
- 26 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....
Cross-sell Association products and services....
Temporary Customer Service Professional I
- Tacoma, WA (22 miles from Lacey, WA)
- 30+ days ago
- Tacoma, WA (22 miles from Lacey, WA)
- 30+ days ago
What You Bring to Cambia Qualifications: * High school diploma or equivalent * 6 months of customer service call center experience; or 6 months of customer service experience in insurance, retail, banking...
Remote WorkCustomer Service Associate - Temporary
- Tacoma, WA (22 miles from Lacey, WA)
- 45+ days ago
- Tacoma, WA (22 miles from Lacey, WA)
- 45+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Loss Prevention Tactical Customer Service Associate
- Olympia, WA (4 miles from Lacey, WA)
- 90+ days ago
- Olympia, WA (4 miles from Lacey, WA)
- 90+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Lacey, WA
Moving to Lacey, WA? Find some basic demographic data about Lacey, WA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Lacey, WA
Highest Education Level
Customer Services in Lacey, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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