Customer Service Jobs in Kent, WA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Sumner, WA (11 miles from Kent, WA)
- 2 hours ago
- Sumner, WA (11 miles from Kent, WA)
- 2 hours ago
Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc....
Customer Service Associate - Temporary
- Maple Valley, WA (9 miles from Kent, WA)
- 3 hours ago
- Maple Valley, WA (9 miles from Kent, WA)
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Seattle, WA (18 miles from Kent, WA)
- 3 hours ago
- Seattle, WA (18 miles from Kent, WA)
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Specialist - Float
- Lakewood, WA (16 miles from Kent, WA)
- 3 hours ago
- Lakewood, WA (16 miles from Kent, WA)
- 3 hours ago
Client Service Specialist - Float Retail Banking Group Lakewood, Washington **Description** **About Us:** At Umpqua, we create a great place to work by offering a unique brand of relationship banking...
Client Service Representative Lab
- Tacoma, WA (13 miles from Kent, WA)
- 2 days ago
- Tacoma, WA (13 miles from Kent, WA)
- 2 days ago
Position Summary The Customer Service Representative (CSR) - Lab is responsible for daily administrative functions of Laboratories Northwest ensuring a high level of customer service is provided to...
- Bellevue, WA (17 miles from Kent, WA)
- 3 days ago
- Bellevue, WA (17 miles from Kent, WA)
- 3 days ago
Customer Service Associate Invictum, inc Bellevue, PA, US 5 days ago Quick Job type Full-time Quick Job description As a Customer Service Associate with our company, you will play a crucial role in...
Customer Service Representative III, Retail Banking (Issaquah, WA)
- Issaquah, WA (13 miles from Kent, WA)
- 4 days ago
- Issaquah, WA (13 miles from Kent, WA)
- 4 days ago
Area: Customer Service (Sales)...
Customer Service Representative II, Retail Banking (Issaquah, WA)
- Issaquah, WA (13 miles from Kent, WA)
- 4 days ago
- Issaquah, WA (13 miles from Kent, WA)
- 4 days ago
Demonstrated success in cross-selling banking services and products....
Retail Customer Service Associate
- Puyallup, WA (12 miles from Kent, WA)
- 6 days ago
- Puyallup, WA (12 miles from Kent, WA)
- 6 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Retail Loss Prevention Customer Service Associate II
- Renton, WA (6 miles from Kent, WA)
- 6 days ago
- Renton, WA (6 miles from Kent, WA)
- 6 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Seattle, WA (18 miles from Kent, WA)
- 10 days ago
- Seattle, WA (18 miles from Kent, WA)
- 10 days ago
. + Superior customer service ability and experience working with customers both over the phone and in person. + Ability to speak knowledgeably about department capability and company to potential and...
Part Time Customer Service Associate
- Seatac, WA (8 miles from Kent, WA)
- 10 days ago
- Seatac, WA (8 miles from Kent, WA)
- 10 days ago
Assist customers by effectively resolving all customer service issues....
Pharmacy Customer Service Associate
- Port Orchard, WA (21 miles from Kent, WA)
- 10 days ago
- Port Orchard, WA (21 miles from Kent, WA)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate Full-time
- Burien, WA (12 miles from Kent, WA)
- 15 days ago
- Burien, WA (12 miles from Kent, WA)
- 15 days ago
customer service actions....
Client Service Specialist - R25_0000002101
- Bellevue, WA (17 miles from Kent, WA)
- 15 days ago
- Bellevue, WA (17 miles from Kent, WA)
- 15 days ago
At Ameriprise Financial, we take pride in providing our clients with a personalized experience every step of the way! If you prosper in an environment where you can help others and enjoy crafting...
Demographic Data for Kent, WA
Moving to Kent, WA? Find some basic demographic data about Kent, WA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Kent, WA
Highest Education Level
Customer Services in Kent, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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