Customer Service Jobs in Williamsburg, VA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Surry, VA (4 miles from Williamsburg, VA)
- 5 days ago
- Surry, VA (4 miles from Williamsburg, VA)
- 5 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Windsor, VA (24 miles from Williamsburg, VA)
- 5 days ago
- Windsor, VA (24 miles from Williamsburg, VA)
- 5 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Providence Forge, VA (20 miles from Williamsburg, VA)
- 5 days ago
- Providence Forge, VA (20 miles from Williamsburg, VA)
- 5 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Effective sales and cross-selling skills. Good analytical and organizational skills. Flexibility to learn and grow as new systems or processes emerge....
As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers....
- Toano, VA (13 miles from Williamsburg, VA)
- 7 days ago
- Toano, VA (13 miles from Williamsburg, VA)
- 7 days ago
Candidates must have a positive attitude, great work ethic, compassion for people, thrive in a fast paced environment, and believe that delivering great customer service is what matters most....
Customer Service Representative (Loan Consultant II)
- Gloucester, VA (20 miles from Williamsburg, VA)
- 7 days ago
- Gloucester, VA (20 miles from Williamsburg, VA)
- 7 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
- Gloucester, VA (20 miles from Williamsburg, VA)
- 9 days ago
- Gloucester, VA (20 miles from Williamsburg, VA)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Smithfield, VA (14 miles from Williamsburg, VA)
- 9 days ago
- Smithfield, VA (14 miles from Williamsburg, VA)
- 9 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Waverly, VA (23 miles from Williamsburg, VA)
- 9 days ago
- Waverly, VA (23 miles from Williamsburg, VA)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Yorktown, VA (12 miles from Williamsburg, VA)
- 9 days ago
- Yorktown, VA (12 miles from Williamsburg, VA)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Hayes, VA (17 miles from Williamsburg, VA)
- 9 days ago
- Hayes, VA (17 miles from Williamsburg, VA)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Carrollton, VA (21 miles from Williamsburg, VA)
- 9 days ago
- Carrollton, VA (21 miles from Williamsburg, VA)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Demographic Data for Williamsburg, VA
Moving to Williamsburg, VA? Find some basic demographic data about Williamsburg, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Williamsburg, VA
Highest Education Level
Customer Services in Williamsburg, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Customer Support
- Inventory Control
- Quality Improvement
- Loading & Unloading
- Housekeeping
- Pulling
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- Education Experience
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Payment Processing
- Client Services
- Courteous
- Customer Satisfaction
- Relationship Management
- Decision Making
- Retail
- Math
- High School Diploma
- Friendliness
- Telephone Skills
- Collaboration
- Filing
- Policy Development
- Regulations
- Multitasking
- Problem Solving
- Sales
- Staff Supervision
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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