Customer Service Jobs in Virginia
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Overview Now hiring passionate, skilled, amazing sales and customer service team members - JUST LIKE YOU! Are you good at people intelligence?...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
As a Customer Service Associate (CSA) you are the friendly face that puts the Wow in Wawa by greeting and serving our customers....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Loan Consultant II)
- Winchester, VA
- 1 day ago
- Winchester, VA
- 1 day ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Apply! Job Title - Restaurant Crew Member/Hardee's NOW HIRING Hard Working, Friendly, Honest Crew Members that have Great Customer Skills. COME JOIN OUR AMAZING TEAM, make new friends, develop...
service role preferred Excellent communication and problem-solving skills Ability to remain calm and compassionate in emotional or high-pressure situations Strong organizational skills and attention...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 9440 W Broad St, Richmond, VA 23294...
Customer Service Representative at City National Bank (on-site) We are an Equal Opportunity Employer, including disability/vets Are you ready to join a team of award-winning customer service professionals...
Retail Loss Prevention Customer Service Associate II
- Arlington, VA
- 4 days ago
- Arlington, VA
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
General Summary In addition to the duties performed by the part-time Customer Service Associates, the full-time Lead Customer Service Associate will open and close the convenience store, receive deliveries...
service and long-term support Who You Are : Driven and coachable, with a desire to earn what you're worth Great communicator with strong people skills No sales experience?...
Remote WorkClient Service Representative - Floater (Cosner Corner Branch)
- Fredericksburg, VA
- 6 days ago
- Fredericksburg, VA
- 6 days ago
Open new Business and Consumer accounts and provide information to new and prospective clients by explaining and cross-selling Bank products and services....
Demographic Data for Virginia
Moving to Virginia? Find some basic demographic data about Virginia below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Virginia
Highest Education Level
Customer Services in Virginia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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