Customer Service Jobs in Newport News, VA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Client Service Representative - Floater (Newport News Branch)
- Newport News, VA
- 2 hours ago
- Newport News, VA
- 2 hours ago
Open new Business and Consumer accounts and provide information to new and prospective clients by explaining and cross-selling Bank products and services....
Customer Service Associate - Temporary
- Suffolk, VA (12 miles from Newport News, VA)
- 16 hours ago
- Suffolk, VA (12 miles from Newport News, VA)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Yorktown, VA (13 miles from Newport News, VA)
- 1 day ago
- Yorktown, VA (13 miles from Newport News, VA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Yorktown, VA (13 miles from Newport News, VA)
- 9 days ago
- Yorktown, VA (13 miles from Newport News, VA)
- 9 days ago
As the name suggests, your main priority is to provide great customer service....
- Hampton, VA (3 miles from Newport News, VA)
- 10 days ago
- Hampton, VA (3 miles from Newport News, VA)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Williamsburg, VA (18 miles from Newport News, VA)
- 14 days ago
- Williamsburg, VA (18 miles from Newport News, VA)
- 14 days ago
As a Customer Service Associate (CSA) you are the friendly face that puts the Wow in Wawa by greeting and serving our customers....
Loss Prevention Customer Service Associate
- Portsmouth, VA (17 miles from Newport News, VA)
- 18 days ago
- Portsmouth, VA (17 miles from Newport News, VA)
- 18 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II
- Portsmouth, VA (17 miles from Newport News, VA)
- 19 days ago
- Portsmouth, VA (17 miles from Newport News, VA)
- 19 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Part Time Flexible Customer Service Associate
- Norfolk, VA (17 miles from Newport News, VA)
- 25 days ago
- Norfolk, VA (17 miles from Newport News, VA)
- 25 days ago
The Part Time Flexible Customer Service Associate consults with customers on their rental....
Customer Service / Associate Client Support Consultant
- Norfolk, VA (17 miles from Newport News, VA)
- 30+ days ago
- Norfolk, VA (17 miles from Newport News, VA)
- 30+ days ago
TO SUCCEED IN THIS ROLE : Required Qualifications At least one year of experience in a customer service environment or as an HR/HRIS practitioner with systems experience....
Client Relations Specialist - Bookkeeping
- Norfolk, VA (17 miles from Newport News, VA)
- 45+ days ago
- Norfolk, VA (17 miles from Newport News, VA)
- 45+ days ago
Triage and answer technical accounting, product, pricing, and process questions with varying complexity Manage and prevent client escalations leveraging customer services and problem-solving skills...
Remote WorkCustomer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 12407 Jefferson Ave, Newport News...
Sales & Customer Service Associate
- Williamsburg, VA (19 miles from Newport News, VA)
- 90+ days ago
- Williamsburg, VA (19 miles from Newport News, VA)
- 90+ days ago
As a sales and customer service associate at our Williamsburg franchised location,* you'll join a wellness community that's 35,000 strong....
Sales & Customer Service Associate-Newport News Location
- Newport News, VA
- 90+ days ago
- Newport News, VA
- 90+ days ago
As a sales and customer service associate at our Newport News franchised location,* you'll join a wellness community that's 35,000 strong....
Demographic Data for Newport News, VA
Moving to Newport News, VA? Find some basic demographic data about Newport News, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Newport News, VA
Highest Education Level
Customer Services in Newport News, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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