Customer Service Jobs in Leesburg, VA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Sales & Customer Service Associate - Full Time
- Rockville, MD (24 miles from Leesburg, VA)
- 10 hours ago
- Rockville, MD (24 miles from Leesburg, VA)
- 10 hours ago
Overview Now hiring passionate, skilled, amazing sales and customer service team members - JUST LIKE YOU! Are you good at people intelligence?...
Loss Prevention Customer Service Associate II
- Dulles, VA (23 miles from Leesburg, VA)
- 16 hours ago
- Dulles, VA (23 miles from Leesburg, VA)
- 16 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Ashburn, VA (6 miles from Leesburg, VA)
- 16 hours ago
- Ashburn, VA (6 miles from Leesburg, VA)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Loss Prevention Customer Service Associate II
- Rockville, MD (24 miles from Leesburg, VA)
- 3 days ago
- Rockville, MD (24 miles from Leesburg, VA)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Pharmacy Customer Service Associate
- Broadlands, VA (5 miles from Leesburg, VA)
- 4 days ago
- Broadlands, VA (5 miles from Leesburg, VA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative - Floater (Reston Branch)
- Reston, VA (15 miles from Leesburg, VA)
- 7 days ago
- Reston, VA (15 miles from Leesburg, VA)
- 7 days ago
Open new Business and Consumer accounts and provide information to new and prospective clients by explaining and cross-selling Bank products and services....
- Fairfax, VA (14 miles from Leesburg, VA)
- 7 days ago
- Fairfax, VA (14 miles from Leesburg, VA)
- 7 days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Customer Service Representative / Teller - $5
- Reston, VA (15 miles from Leesburg, VA)
- 12 days ago
- Reston, VA (15 miles from Leesburg, VA)
- 12 days ago
FVCbank Customer Service Representative/Teller - Job Description Title: Customer Service Representative/Teller Department(s): Branch / Reston Reports to: VP / Regional Retail Administrator & Branch...
- Gaithersburg, MD (23 miles from Leesburg, VA)
- 15 days ago
- Gaithersburg, MD (23 miles from Leesburg, VA)
- 15 days ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Associate- Overnight Shift
- Gaithersburg, MD (23 miles from Leesburg, VA)
- 15 days ago
- Gaithersburg, MD (23 miles from Leesburg, VA)
- 15 days ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Representative (Loan Consultant II)
- Leesburg, VA
- 19 days ago
- Leesburg, VA
- 19 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Amazon Locker+ Customer Service Associate
- Rockville, MD (24 miles from Leesburg, VA)
- 21 days ago
- Rockville, MD (24 miles from Leesburg, VA)
- 21 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Sales & Customer Service Associate
- Fairfax, VA (14 miles from Leesburg, VA)
- 24 days ago
- Fairfax, VA (14 miles from Leesburg, VA)
- 24 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative
- Charles Town, WV (19 miles from Leesburg, VA)
- 29 days ago
- Charles Town, WV (19 miles from Leesburg, VA)
- 29 days ago
Customer Service Representative at City National Bank (on-site) We are an Equal Opportunity Employer, including disability/vets Are you ready to join a team of award-winning customer service professionals...
- Manassas, VA (20 miles from Leesburg, VA)
- 30+ days ago
- Manassas, VA (20 miles from Leesburg, VA)
- 30+ days ago
As the name suggests, your main priority is to provide great customer service....
Demographic Data for Leesburg, VA
Moving to Leesburg, VA? Find some basic demographic data about Leesburg, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Leesburg, VA
Highest Education Level
Customer Services in Leesburg, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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