Customer Service Jobs in Glen Allen, VA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Retail Customer Service Associate
- Richmond, VA (3 miles from Glen Allen, VA)
- 4 days ago
- Richmond, VA (3 miles from Glen Allen, VA)
- 4 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 9440 W Broad St, Richmond, VA 23294...
- Richmond, VA (6 miles from Glen Allen, VA)
- 4 days ago
- Richmond, VA (6 miles from Glen Allen, VA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- North Chesterfield, VA (11 miles from Glen Allen, VA)
- 5 days ago
- North Chesterfield, VA (11 miles from Glen Allen, VA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Chesterfield, VA (18 miles from Glen Allen, VA)
- 5 days ago
- Chesterfield, VA (18 miles from Glen Allen, VA)
- 5 days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
- Richmond, VA (6 miles from Glen Allen, VA)
- 6 days ago
- Richmond, VA (6 miles from Glen Allen, VA)
- 6 days ago
service and long-term support Who You Are : Driven and coachable, with a desire to earn what you're worth Great communicator with strong people skills No sales experience?...
Remote WorkCustomer Service Associate - Dinner/Close Shift
- Midlothian, VA (18 miles from Glen Allen, VA)
- 14 days ago
- Midlothian, VA (18 miles from Glen Allen, VA)
- 14 days ago
As the name suggests, your main priority is to provide great customer service....
Pharmacy Customer Service Associate
- Midlothian, VA (18 miles from Glen Allen, VA)
- 23 days ago
- Midlothian, VA (18 miles from Glen Allen, VA)
- 23 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Richmond, VA (6 miles from Glen Allen, VA)
- 30+ days ago
- Richmond, VA (6 miles from Glen Allen, VA)
- 30+ days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Part Time Flexible Customer Service Associate
- Richmond, VA (6 miles from Glen Allen, VA)
- 30+ days ago
- Richmond, VA (6 miles from Glen Allen, VA)
- 30+ days ago
The Part Time Flexible Customer Service Associate consults with customers on their rental....
- Ashland, VA (6 miles from Glen Allen, VA)
- 30+ days ago
- Ashland, VA (6 miles from Glen Allen, VA)
- 30+ days ago
As part of the customer service team, you work out of the Anton Paar USA National Headquarters in Ashland, VA....
Client Relations Specialist - Bookkeeping
- Richmond, VA (6 miles from Glen Allen, VA)
- 45+ days ago
- Richmond, VA (6 miles from Glen Allen, VA)
- 45+ days ago
Triage and answer technical accounting, product, pricing, and process questions with varying complexity Manage and prevent client escalations leveraging customer services and problem-solving skills...
Remote Workservice and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Demographic Data for Glen Allen, VA
Moving to Glen Allen, VA? Find some basic demographic data about Glen Allen, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Glen Allen, VA
Highest Education Level
Customer Services in Glen Allen, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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