Customer Service Jobs in Utah

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 84 Jobs

Customer Service Associate II

  • Salt Lake City, UT
  • 20 hours ago
  • Salt Lake City, UT
  • 20 hours ago

Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position....

Customer Service Associate

  • West Valley, UT
  • 21 hours ago
  • West Valley, UT
  • 21 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Support Agent Part Time

  • Provo, UT
  • 1 day ago
  • Provo, UT
  • 1 day ago

Proven customer service experience (preferably in chat support or similar roles). Strong problem-solving abilities and attention to detail....

Customer Service Representative- Part Time

  • Salt Lake City, UT
  • 1 day ago
  • Salt Lake City, UT
  • 1 day ago

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....

Client Service Representative/ Account Manager

  • Lehi, UT
  • 2 days ago
  • Lehi, UT
  • 2 days ago

About You: You are ready, willing and able to help others become more effective and successful. You believe that your individual success is tied to the results of the team. You are an empathic...

Customer Service Associate - Restaurant Image

  • West Valley City, UT
  • 3 days ago
  • West Valley City, UT
  • 3 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate - Temporary

  • Syracuse, UT
  • 3 days ago
  • Syracuse, UT
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Dinner/Close Shift

  • Layton, UT
  • 4 days ago
  • Layton, UT
  • 4 days ago

As the name suggests, your main priority is to provide great customer service....

Bilingual Member Service Representative (Bank Teller)

  • West Valley City, UT
  • 4 days ago
  • West Valley City, UT
  • 4 days ago

If so, then you might just be perfect for this customer service position! READY TO JOIN OUR FINANCIAL TEAM?...

Veterinary Client Service Representative

  • West Bountiful, UT
  • 4 days ago
  • West Bountiful, UT
  • 4 days ago

Our ideal candidate: Self-motivated Works well on a team Organized and detail oriented Possesses superior customer service skills Loves pets and their people Must be able to lift 30lbs Basic math and...

Pharmacy Customer Service Associate

  • Kaysville, UT
  • 7 days ago
  • Kaysville, UT
  • 7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Provide excellent customer service. Collect and receipt fees for various transactions and services; balance money received at end of day and prepare applicable reporting materials....

Customer Service Associate I

  • Logan, UT
  • 9 days ago
  • Logan, UT
  • 9 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Blanding, UT
  • 9 days ago
  • Blanding, UT
  • 9 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Gunnison, UT
  • 9 days ago
  • Gunnison, UT
  • 9 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Demographic Data for Utah

Moving to Utah? Find some basic demographic data about Utah below.


Local
National
3,270,238
89,628

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

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Salary for Customer Service Jobs in Utah

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Utah offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.6%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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