Customer Service Jobs in Provo, UT
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Proven customer service experience (preferably in chat support or similar roles). Strong problem-solving abilities and attention to detail....
Client Service Representative/ Account Manager
- Lehi, UT (14 miles from Provo, UT)
- 2 days ago
- Lehi, UT (14 miles from Provo, UT)
- 2 days ago
About You: You are ready, willing and able to help others become more effective and successful. You believe that your individual success is tied to the results of the team. You are an empathic...
Customer Service Associate - Trainee - Time Limited - No Benefits
- Provo, UT
- 9 days ago
- Provo, UT
- 9 days ago
Provide excellent customer service. Collect and receipt fees for various transactions and services; balance money received at end of day and prepare applicable reporting materials....
- Payson, UT (13 miles from Provo, UT)
- 9 days ago
- Payson, UT (13 miles from Provo, UT)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Santaquin, UT (17 miles from Provo, UT)
- 9 days ago
- Santaquin, UT (17 miles from Provo, UT)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Lindon, UT (8 miles from Provo, UT)
- 9 days ago
- Lindon, UT (8 miles from Provo, UT)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Salem, UT (14 miles from Provo, UT)
- 9 days ago
- Salem, UT (14 miles from Provo, UT)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Riverton, UT (21 miles from Provo, UT)
- 9 days ago
- Riverton, UT (21 miles from Provo, UT)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Cedar Hills, UT (12 miles from Provo, UT)
- 9 days ago
- Cedar Hills, UT (12 miles from Provo, UT)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- American Fork, UT (13 miles from Provo, UT)
- 9 days ago
- American Fork, UT (13 miles from Provo, UT)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Customer Service Associate - Trainee - Time Limited - No Benefits
- Provo, UT (6 miles from Provo, UT)
- 12 days ago
- Provo, UT (6 miles from Provo, UT)
- 12 days ago
One (1) year of general customer service experience in a retail, call center, office, or other related environment. 3....
Part Time - Customer Service Representative/ Nelnet Bank
- Draper, UT (20 miles from Provo, UT)
- 18 days ago
- Draper, UT (20 miles from Provo, UT)
- 18 days ago
Customer Service Experience preferred 2. Knowledge and understanding of deposit and lending laws and regulations preferred COMPETENCIES SKILLS/KNOWLEDGE/ABILITIES: 1....
Savers / Value Village Careers - Customer Service Associate
- Draper, UT (20 miles from Provo, UT)
- 21 days ago
- Draper, UT (20 miles from Provo, UT)
- 21 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
- Saratoga Springs, UT (14 miles from Provo, UT)
- 22 days ago
- Saratoga Springs, UT (14 miles from Provo, UT)
- 22 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Provo, UT
Moving to Provo, UT? Find some basic demographic data about Provo, UT below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Provo, UT
Highest Education Level
Customer Services in Provo, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Customer Support
- Inventory Control
- Quality Improvement
- Loading & Unloading
- Housekeeping
- Pulling
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- Education Experience
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Payment Processing
- Client Services
- Courteous
- Customer Satisfaction
- Relationship Management
- Decision Making
- Retail
- Math
- High School Diploma
- Friendliness
- Telephone Skills
- Collaboration
- Filing
- Policy Development
- Regulations
- Multitasking
- Problem Solving
- Sales
- Staff Supervision
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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