Customer Service Jobs in Orem, UT

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-11 of 11 Jobs

Customer Service Associate - Temporary

  • Lehi, UT (10 miles from Orem, UT)
  • 16 hours ago
  • Lehi, UT (10 miles from Orem, UT)
  • 16 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....

Customer Support Agent Part Time (copy)

  • Provo, UT (6 miles from Orem, UT)
  • 7 days ago
  • Provo, UT (6 miles from Orem, UT)
  • 7 days ago

Proven customer service experience (preferably in chat support or similar roles). Strong problem-solving abilities and attention to detail....

Customer Service Associate - Dinner/Close Shift

  • Sandy, UT (20 miles from Orem, UT)
  • 18 days ago
  • Sandy, UT (20 miles from Orem, UT)
  • 18 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative

  • Orem, UT
  • 24 days ago
  • Orem, UT
  • 24 days ago

QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay....

Customer Service Associate

  • Midvale, UT (22 miles from Orem, UT)
  • 25 days ago
  • Midvale, UT (22 miles from Orem, UT)
  • 25 days ago

We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....

Client Service Representative

  • Pleasant Grove, UT (5 miles from Orem, UT)
  • 27 days ago
  • Pleasant Grove, UT (5 miles from Orem, UT)
  • 27 days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Customer Service Associate

  • Draper, UT (14 miles from Orem, UT)
  • 45+ days ago
  • Draper, UT (14 miles from Orem, UT)
  • 45+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Relations Specialist - Bookkeeping

  • Orem, UT
  • 45+ days ago
  • Orem, UT
  • 45+ days ago

Triage and answer technical accounting, product, pricing, and process questions with varying complexity Manage and prevent client escalations leveraging customer services and problem-solving skills...

Remote Work

Retail Customer Service Associate

  • Provo, UT (6 miles from Orem, UT)
  • 45+ days ago
  • Provo, UT (6 miles from Orem, UT)
  • 45+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1313 S UNIVERSITY AVE, PROVO, UT...

Retail Customer Service Associate

  • South Jordan, UT (21 miles from Orem, UT)
  • 45+ days ago
  • South Jordan, UT (21 miles from Orem, UT)
  • 45+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 11278 S JORDAN GTWY, SOUTH JORDAN...

Demographic Data for Orem, UT

Moving to Orem, UT? Find some basic demographic data about Orem, UT below.


Local
National
95,173
2,975
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
customer service
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Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Orem, UT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Orem, UT offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.7%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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