Customer Service Jobs in San Antonio, TX
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Rental Car Customer Service Associate - Full Time Immediate Start Hands-On Role Paid Training
- San Antonio, TX
- moments ago
- San Antonio, TX
- moments ago
service....
Skills and Qualifications: Bachelors Degree Preferred Call Center Experience Online Banking Troubleshooting Experience Customer Service Experience Typing: 50 WPM or Higher (Will be Tested) Experience...
Remote WorkNOW HIRING!!! CLIENT SERVICE SPECIALIST - TEMP TO HIRE Summary: Performs clerical work of routine difficulty involving the taking of initial applications for housing, rent collection and continued...
Treasury Management Customer Service Representative
- San Antonio, TX
- 7 days ago
- San Antonio, TX
- 7 days ago
If so, the Treasury Management Customer Service Representative position could be your you! At Frost, its about more than a job....
Ensure all client issues are addressed, escalating complex issues to the appropriate Account Administrator or Customer Service Manager....
Meet cross-selling and productivity metrics each month. Successfully complete different phases of training consisting of different call topics....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Sales & Customer Service Associate
- Schertz, TX (16 miles from San Antonio, TX)
- 12 days ago
- Schertz, TX (16 miles from San Antonio, TX)
- 12 days ago
service with a smile Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services Support clinic...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Service Representative to resolution Assist with overflow calls from the Customer Service Representative queue Real time monitoring of truck and trailer alerts. 15% Refrigerated trailer health alerts...
Loss Prevention Customer Service Associate II
- San Antonio, TX
- 26 days ago
- San Antonio, TX
- 26 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
service experience Call center experience Minimum 40 WPM typing speed Ability to meet performance standards whether in office or working remotely from home Knowledge in computer technology and the...
Remote WorkService Representative to resolution Assist with overflow calls from the Customer Service Representative queue Real time monitoring of truck and trailer alerts. 15% Refrigerated trailer health alerts...
Remedy Staffing is currently hiring a Client Service Specialist**MUST HAVE CASE MANAGEMENT OR LEASING AGENT EXPERIENCE **MUST BE FLUENT IN ENGLISH AND SPANISH** Client Service Specialist Pay: $...
Demographic Data for San Antonio, TX
Moving to San Antonio, TX? Find some basic demographic data about San Antonio, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in San Antonio, TX
Highest Education Level
Customer Services in San Antonio, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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