Customer Service Jobs in San Antonio, TX

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 29 Jobs

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Online Banking Representative

  • San Antonio, TX
  • 4 hours ago
  • San Antonio, TX
  • 4 hours ago

Skills and Qualifications: Bachelors Degree Preferred Call Center Experience Online Banking Troubleshooting Experience Customer Service Experience Typing: 50 WPM or Higher (Will be Tested) Experience...

Remote Work

Client Service Specialist

  • San Antonio, TX
  • 5 days ago
  • San Antonio, TX
  • 5 days ago

NOW HIRING!!! CLIENT SERVICE SPECIALIST - TEMP TO HIRE Summary: Performs clerical work of routine difficulty involving the taking of initial applications for housing, rent collection and continued...

Treasury Management Customer Service Representative

  • San Antonio, TX
  • 7 days ago
  • San Antonio, TX
  • 7 days ago

If so, the Treasury Management Customer Service Representative position could be your you! At Frost, its about more than a job....

Client Relations Specialist

  • San Antonio, TX
  • 7 days ago
  • San Antonio, TX
  • 7 days ago

Ensure all client issues are addressed, escalating complex issues to the appropriate Account Administrator or Customer Service Manager....

Customer Service Representative

  • San Antonio, TX
  • 7 days ago
  • San Antonio, TX
  • 7 days ago

Meet cross-selling and productivity metrics each month. Successfully complete different phases of training consisting of different call topics....

Customer Service Associate - Temporary

  • San Antonio, TX
  • 10 days ago
  • San Antonio, TX
  • 10 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative (Bilingual)

  • San Antonio, TX
  • 12 days ago
  • San Antonio, TX
  • 12 days ago

Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Sales & Customer Service Associate

  • Schertz, TX (16 miles from San Antonio, TX)
  • 12 days ago
  • Schertz, TX (16 miles from San Antonio, TX)
  • 12 days ago

service with a smile Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services Support clinic...

Customer Service Associate

  • San Antonio, TX
  • 13 days ago
  • San Antonio, TX
  • 13 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Toc Customer Service Associate - Full Time

  • San Antonio, TX
  • 14 days ago
  • San Antonio, TX
  • 14 days ago

Service Representative to resolution Assist with overflow calls from the Customer Service Representative queue Real time monitoring of truck and trailer alerts. 15% Refrigerated trailer health alerts...

Loss Prevention Customer Service Associate II

  • San Antonio, TX
  • 26 days ago
  • San Antonio, TX
  • 26 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Client Service Specialist - Remote TX

  • San Antonio, TX
  • 27 days ago
  • San Antonio, TX
  • 27 days ago

service experience Call center experience Minimum 40 WPM typing speed Ability to meet performance standards whether in office or working remotely from home Knowledge in computer technology and the...

Remote Work

Toc Customer Service Associate

  • San Antonio, TX
  • 30+ days ago
  • San Antonio, TX
  • 30+ days ago

Service Representative to resolution Assist with overflow calls from the Customer Service Representative queue Real time monitoring of truck and trailer alerts. 15% Refrigerated trailer health alerts...

Client Service Specialist

  • San Antonio, TX
  • 30+ days ago
  • San Antonio, TX
  • 30+ days ago

Remedy Staffing is currently hiring a Client Service Specialist**MUST HAVE CASE MANAGEMENT OR LEASING AGENT EXPERIENCE **MUST BE FLUENT IN ENGLISH AND SPANISH** Client Service Specialist Pay: $...

Demographic Data for San Antonio, TX

Moving to San Antonio, TX? Find some basic demographic data about San Antonio, TX below.


Local
National
1,827,900
35,859
Large

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

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Salary for Customer Service Jobs in San Antonio, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in San Antonio, TX offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.7%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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