Customer Service Jobs in Richardson, TX

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 98 Jobs

Customer Service Associate - Temporary

  • Grand Prairie, TX (19 miles from Richardson, TX)
  • 11 hours ago
  • Grand Prairie, TX (19 miles from Richardson, TX)
  • 11 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Floating Teller/Customer Service Representative

  • Dallas, TX (12 miles from Richardson, TX)
  • 14 hours ago
  • Dallas, TX (12 miles from Richardson, TX)
  • 14 hours ago

Under direct supervision, the Teller/Customer Service Representative with PlainsCapital Bank processes a variety of financial transactions including cashing checks, receiving deposits, distributing...

Client Service Specialist, Employee Benefits

  • Dallas, TX (12 miles from Richardson, TX)
  • 1 day ago
  • Dallas, TX (12 miles from Richardson, TX)
  • 1 day ago

Experience: Some administrative, customer service, or office experience, preferably in the insurance industry [at a brokerage or provider organization]....

Customer Service Associate - Dinner/Close Shift

  • Balch Springs, TX (18 miles from Richardson, TX)
  • 1 day ago
  • Balch Springs, TX (18 miles from Richardson, TX)
  • 1 day ago

As the name suggests, your main priority is to provide great customer service....

Retail Customer Service Associate

  • Plano, TX (6 miles from Richardson, TX)
  • 1 day ago
  • Plano, TX (6 miles from Richardson, TX)
  • 1 day ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Financial Sales Representative - Richardson

  • Richardson, TX
  • 2 days ago
  • Richardson, TX
  • 2 days ago

Originator (MLO) through the Nationwide Mortgage Licensing System & Registry (NMLS) Must successfully pass a credit check, background check and drug screen....

Financial Services Consultant - Registered - Frisco, TX National Contact Center

  • Frisco, TX (16 miles from Richardson, TX)
  • 2 days ago
  • Frisco, TX (16 miles from Richardson, TX)
  • 2 days ago

Great Financial Services Consultants bring a wide range of experiences - theres no blueprint, although there are skills and qualities we look for: - Strong customer service mindset - Professionalism...

Customer Service Associate - Morning Shift

  • Richardson, TX
  • 2 days ago
  • Richardson, TX
  • 2 days ago

As the name suggests, your main priority is to provide great customer service....

Financial Services Consultant - Non Registered - Frisco, TX National Contact Center

  • Frisco, TX (16 miles from Richardson, TX)
  • 2 days ago
  • Frisco, TX (16 miles from Richardson, TX)
  • 2 days ago

Great Financial Services Consultants bring a wide range of experiences - theres no blueprint, although there are skills and qualities we look for: - Strong customer service mindset - Professionalism...

Customer Service Associate - Lunch/Afternoon Shift

  • Frisco, TX (16 miles from Richardson, TX)
  • 3 days ago
  • Frisco, TX (16 miles from Richardson, TX)
  • 3 days ago

As the name suggests, your main priority is to provide great customer service....

Pharmacy Customer Service Associate

  • Mesquite, TX (15 miles from Richardson, TX)
  • 4 days ago
  • Mesquite, TX (15 miles from Richardson, TX)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Specialist (Food Broker)

  • Farmers Branch, TX (9 miles from Richardson, TX)
  • 4 days ago
  • Farmers Branch, TX (9 miles from Richardson, TX)
  • 4 days ago

SUMMARY: The primary purpose of this position is to provide excellent customer service efficiently, accurately, and within the required timelines....

Customer Service Associate I

  • Hutchins, TX (23 miles from Richardson, TX)
  • 5 days ago
  • Hutchins, TX (23 miles from Richardson, TX)
  • 5 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

LP Customer Service Associate II

  • Dallas, TX (12 miles from Richardson, TX)
  • 7 days ago
  • Dallas, TX (12 miles from Richardson, TX)
  • 7 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Financial Sales Representative - Wylie

  • Wylie, TX (12 miles from Richardson, TX)
  • 8 days ago
  • Wylie, TX (12 miles from Richardson, TX)
  • 8 days ago

Originator (MLO) through the Nationwide Mortgage Licensing System & Registry (NMLS) Must successfully pass a credit check, background check and drug screen....

Demographic Data for Richardson, TX

Moving to Richardson, TX? Find some basic demographic data about Richardson, TX below.


Local
National
119,462
4,470
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

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Salary for Customer Service Jobs in Richardson, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Richardson, TX offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.6%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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