Customer Service Jobs in Irving, TX

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 70 Jobs

Customer Service Associate

  • Irving, TX
  • 16 hours ago
  • Irving, TX
  • 16 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Cedar Hill, TX (15 miles from Irving, TX)
  • 1 day ago
  • Cedar Hill, TX (15 miles from Irving, TX)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate Job Haltom City, TX

  • Haltom City, TX (20 miles from Irving, TX)
  • 1 day ago
  • Haltom City, TX (20 miles from Irving, TX)
  • 1 day ago

Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...

Retail Customer Service Associate

  • Richardson, TX (16 miles from Irving, TX)
  • 2 days ago
  • Richardson, TX (16 miles from Irving, TX)
  • 2 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Associate Job

  • Haltom City, TX (20 miles from Irving, TX)
  • 2 days ago
  • Haltom City, TX (20 miles from Irving, TX)
  • 2 days ago

Bring JOY to YOUR Journey and apply today for our full-time Customer Service Associate position!...

Part Time Customer Service Associate

  • DFW Airport, TX (7 miles from Irving, TX)
  • 4 days ago
  • DFW Airport, TX (7 miles from Irving, TX)
  • 4 days ago

Assist customers by effectively resolving all customer service issues....

Lead Customer Service Associate Job

  • Dallas, TX (8 miles from Irving, TX)
  • 4 days ago
  • Dallas, TX (8 miles from Irving, TX)
  • 4 days ago

Bring JOY to YOUR Journey and apply today for our Customer Service Associate position!...

Client Service Representative

  • Lewisville, TX (17 miles from Irving, TX)
  • 4 days ago
  • Lewisville, TX (17 miles from Irving, TX)
  • 4 days ago

At least 5 years of experience working in a business to business customer service or administrative capacity Energetic self-starter who thrives in a fast-paced, team-oriented environment Attention to...

Lead Customer Service Associate Job Dallas, TX

  • Dallas, TX (8 miles from Irving, TX)
  • 4 days ago
  • Dallas, TX (8 miles from Irving, TX)
  • 4 days ago

Bring JOY to YOUR Journey and ap ply today for our Customer Service Associate position!...

Call Center Telephone Banker - 1st and 2nd shifts available

  • Fort Worth, TX (22 miles from Irving, TX)
  • 4 days ago
  • Fort Worth, TX (22 miles from Irving, TX)
  • 4 days ago

Strong decision-making and problem-solving skills Desired Qualifications: Call Center experience in sales Experience in financial services a plus but not required Experience in service to sales, cross-selling...

Customer Service Professional

  • Grand Prairie, TX (3 miles from Irving, TX)
  • 6 days ago
  • Grand Prairie, TX (3 miles from Irving, TX)
  • 6 days ago

level job title: Customer Service Professional We are seeking to add 2 team members to our staff in the customer service department....

Lead Retail Customer Service Associate

  • Richardson, TX (16 miles from Irving, TX)
  • 6 days ago
  • Richardson, TX (16 miles from Irving, TX)
  • 6 days ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...

Customer Service Associate

  • Plano, TX (20 miles from Irving, TX)
  • 6 days ago
  • Plano, TX (20 miles from Irving, TX)
  • 6 days ago

Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...

Customer Service Associate - Dinner/Close Shift

  • Balch Springs, TX (20 miles from Irving, TX)
  • 6 days ago
  • Balch Springs, TX (20 miles from Irving, TX)
  • 6 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative (Sr. Loan Consultant)

  • Garland, TX (20 miles from Irving, TX)
  • 9 days ago
  • Garland, TX (20 miles from Irving, TX)
  • 9 days ago

Ensure a high quality of customer service. All other duties as assigned....

Demographic Data for Irving, TX

Moving to Irving, TX? Find some basic demographic data about Irving, TX below.


Local
National
258,344
7,160
Large

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
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Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

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Salary for Customer Service Jobs in Irving, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Irving, TX offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.7%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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