Customer Service Jobs in Irving, TX

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 103 Jobs

Customer Service Associate - Temporary

  • Grand Prairie, TX (3 miles from Irving, TX)
  • 9 hours ago
  • Grand Prairie, TX (3 miles from Irving, TX)
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Floating Teller/Customer Service Representative

  • Dallas, TX (8 miles from Irving, TX)
  • 12 hours ago
  • Dallas, TX (8 miles from Irving, TX)
  • 12 hours ago

Under direct supervision, the Teller/Customer Service Representative with PlainsCapital Bank processes a variety of financial transactions including cashing checks, receiving deposits, distributing...

Client Service Specialist, Employee Benefits

  • Dallas, TX (8 miles from Irving, TX)
  • 1 day ago
  • Dallas, TX (8 miles from Irving, TX)
  • 1 day ago

Experience: Some administrative, customer service, or office experience, preferably in the insurance industry [at a brokerage or provider organization]....

Client Service Representative

  • Fort Worth, TX (22 miles from Irving, TX)
  • 1 day ago
  • Fort Worth, TX (22 miles from Irving, TX)
  • 1 day ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions that include greeting visitors, answering telephones, texting clients for follow-ups/medication...

Customer Service Associate - Dinner/Close Shift

  • Balch Springs, TX (20 miles from Irving, TX)
  • 1 day ago
  • Balch Springs, TX (20 miles from Irving, TX)
  • 1 day ago

As the name suggests, your main priority is to provide great customer service....

Retail Customer Service Associate

  • Plano, TX (20 miles from Irving, TX)
  • 1 day ago
  • Plano, TX (20 miles from Irving, TX)
  • 1 day ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Associate Job

  • Hurst, TX (13 miles from Irving, TX)
  • 1 day ago
  • Hurst, TX (13 miles from Irving, TX)
  • 1 day ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Financial Sales Representative - Richardson

  • Richardson, TX (16 miles from Irving, TX)
  • 2 days ago
  • Richardson, TX (16 miles from Irving, TX)
  • 2 days ago

Originator (MLO) through the Nationwide Mortgage Licensing System & Registry (NMLS) Must successfully pass a credit check, background check and drug screen....

Customer Service Associate - Morning Shift

  • Richardson, TX (16 miles from Irving, TX)
  • 2 days ago
  • Richardson, TX (16 miles from Irving, TX)
  • 2 days ago

As the name suggests, your main priority is to provide great customer service....

Veterinary Client Service Representative

  • Fort Worth, TX (22 miles from Irving, TX)
  • 3 days ago
  • Fort Worth, TX (22 miles from Irving, TX)
  • 3 days ago

The PARC needs incredible people like you to join our team! We are currently hiring Veterinary Customer Experience Coordinators. Do you enjoy working with a team focused on making a big impact on...

Customer Service Associate Job Fort Worth, TX

  • Fort Worth, TX (22 miles from Irving, TX)
  • 3 days ago
  • Fort Worth, TX (22 miles from Irving, TX)
  • 3 days ago

Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...

Pharmacy Customer Service Associate

  • Mesquite, TX (19 miles from Irving, TX)
  • 4 days ago
  • Mesquite, TX (19 miles from Irving, TX)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Specialist (Food Broker)

  • Farmers Branch, TX (8 miles from Irving, TX)
  • 4 days ago
  • Farmers Branch, TX (8 miles from Irving, TX)
  • 4 days ago

SUMMARY: The primary purpose of this position is to provide excellent customer service efficiently, accurately, and within the required timelines....

Customer Service Associate I

  • Everman, TX (22 miles from Irving, TX)
  • 5 days ago
  • Everman, TX (22 miles from Irving, TX)
  • 5 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Hutchins, TX (19 miles from Irving, TX)
  • 5 days ago
  • Hutchins, TX (19 miles from Irving, TX)
  • 5 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Demographic Data for Irving, TX

Moving to Irving, TX? Find some basic demographic data about Irving, TX below.


Local
National
258,344
7,160
Large

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Irving, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Irving, TX offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.6%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



Customer Service Related Career Advice Articles

personal banker going over paperwork with her clients
Career Spotlight: Personal Banker

What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.

Read article »
banker looking at charts on laptop
How to Decide Between Investment Banking and Commercial Banking

Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.

Read article »