Customer Service Jobs in Fort Worth, TX
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Irving, TX (22 miles from Fort Worth, TX)
- 17 hours ago
- Irving, TX (22 miles from Fort Worth, TX)
- 17 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Cedar Hill, TX (22 miles from Fort Worth, TX)
- 1 day ago
- Cedar Hill, TX (22 miles from Fort Worth, TX)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate Job Haltom City, TX
- Haltom City, TX (3 miles from Fort Worth, TX)
- 1 day ago
- Haltom City, TX (3 miles from Fort Worth, TX)
- 1 day ago
Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...
Customer Service Associate Job
- Haltom City, TX (3 miles from Fort Worth, TX)
- 2 days ago
- Haltom City, TX (3 miles from Fort Worth, TX)
- 2 days ago
Bring JOY to YOUR Journey and apply today for our full-time Customer Service Associate position!...
Part Time Customer Service Associate
- DFW Airport, TX (20 miles from Fort Worth, TX)
- 4 days ago
- DFW Airport, TX (20 miles from Fort Worth, TX)
- 4 days ago
Assist customers by effectively resolving all customer service issues....
- Lewisville, TX (23 miles from Fort Worth, TX)
- 4 days ago
- Lewisville, TX (23 miles from Fort Worth, TX)
- 4 days ago
At least 5 years of experience working in a business to business customer service or administrative capacity Energetic self-starter who thrives in a fast-paced, team-oriented environment Attention to...
Call Center Telephone Banker - 1st and 2nd shifts available
- Fort Worth, TX
- 4 days ago
- Fort Worth, TX
- 4 days ago
Strong decision-making and problem-solving skills Desired Qualifications: Call Center experience in sales Experience in financial services a plus but not required Experience in service to sales, cross-selling...
- Grand Prairie, TX (19 miles from Fort Worth, TX)
- 6 days ago
- Grand Prairie, TX (19 miles from Fort Worth, TX)
- 6 days ago
level job title: Customer Service Professional We are seeking to add 2 team members to our staff in the customer service department....
Retail Customer Service Associate
- Grapevine, TX (20 miles from Fort Worth, TX)
- 6 days ago
- Grapevine, TX (20 miles from Fort Worth, TX)
- 6 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Bring JOY to YOUR Journey and apply today for our Customer Service Associate position!...
- Flower Mound, TX (23 miles from Fort Worth, TX)
- 10 days ago
- Flower Mound, TX (23 miles from Fort Worth, TX)
- 10 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
- Haltom City, TX (3 miles from Fort Worth, TX)
- 12 days ago
- Haltom City, TX (3 miles from Fort Worth, TX)
- 12 days ago
Drive in-store sales by confidently promoting featured items, offering cross-sell suggestions, and ensuring customers leave with solutions-not just products....
Stocking Customer Service Associate
- Irving, TX (22 miles from Fort Worth, TX)
- 13 days ago
- Irving, TX (22 miles from Fort Worth, TX)
- 13 days ago
Store - DC-SILVER SPRING, MDDeliver friendly customer service, help customers shop our store, and find what theyre looking for....
Customer Service Associate - Dinner/Close Shift
- Keller, TX (15 miles from Fort Worth, TX)
- 13 days ago
- Keller, TX (15 miles from Fort Worth, TX)
- 13 days ago
As the name suggests, your main priority is to provide great customer service....
The PARC needs incredible people like you to join our team! We are currently hiring Veterinary Customer Experience Coordinators. Do you enjoy working with a team focused on making a big impact on...
Demographic Data for Fort Worth, TX
Moving to Fort Worth, TX? Find some basic demographic data about Fort Worth, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Fort Worth, TX
Highest Education Level
Customer Services in Fort Worth, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Career Spotlight: Personal Banker
What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.
Read article »
How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »