Customer Service Jobs in Hilliard, OH
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate - Customer Service Center
- Columbus, OH (9 miles from Hilliard, OH)
- 1 hour ago
- Columbus, OH (9 miles from Hilliard, OH)
- 1 hour ago
Minimum of one year of customer service experience required; customer service experience within banking or financial institution preferred. Previous contact center experience preferred....
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Pharmacy Customer Service Associate
- Whitehall, OH (16 miles from Hilliard, OH)
- 5 days ago
- Whitehall, OH (16 miles from Hilliard, OH)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Columbus, OH (9 miles from Hilliard, OH)
- 5 days ago
- Columbus, OH (9 miles from Hilliard, OH)
- 5 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Westerville, OH (15 miles from Hilliard, OH)
- 5 days ago
- Westerville, OH (15 miles from Hilliard, OH)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Specialist - 3rd Shift
- Lockbourne, OH (17 miles from Hilliard, OH)
- 6 days ago
- Lockbourne, OH (17 miles from Hilliard, OH)
- 6 days ago
ESSENTIAL JOB FUNCTIONS Responds to orders, general client inquiries, invoice questions and client complaints. Resolves issues with orders, delivery dates or service. Resolves the client's...
Retail Loss Prevention Customer Service Associate II
- Columbus, OH (9 miles from Hilliard, OH)
- 9 days ago
- Columbus, OH (9 miles from Hilliard, OH)
- 9 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Sales & Customer Service Associate
- Lewis Center, OH (14 miles from Hilliard, OH)
- 10 days ago
- Lewis Center, OH (14 miles from Hilliard, OH)
- 10 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Assisting other lenders in governmental lending programs. Attending and participating in community affairs to promote the bank's image....
Client Service Representative - Private Client Services
- Dublin, OH (5 miles from Hilliard, OH)
- 12 days ago
- Dublin, OH (5 miles from Hilliard, OH)
- 12 days ago
About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement...
CUSTOMER SERVICE REPRESENTATIVE (Part-Time)
- Delaware, OH (20 miles from Hilliard, OH)
- 12 days ago
- Delaware, OH (20 miles from Hilliard, OH)
- 12 days ago
ATM balancing and reconciling as required. Vault balancing and reconciling as required. Assist customers with additional products/services to suit customers' needs for cross selling....
- Grove City, OH (11 miles from Hilliard, OH)
- 12 days ago
- Grove City, OH (11 miles from Hilliard, OH)
- 12 days ago
service. - Complete routine on-boarding requirements for new accounts. - Assist the team in reaching established production, sales, cross sell and operational goals. - Complete required daily, weekly...
Customer Service Associate I (Hybrid)
- Columbus, OH (9 miles from Hilliard, OH)
- 13 days ago
- Columbus, OH (9 miles from Hilliard, OH)
- 13 days ago
The Customer Service Associate I is a business-to-business role which is accountable for facilitating accurate resolution of internal and external inquiries and issues pertaining to processing for assigned...
LP Customer Service Associate II
- Columbus, OH (9 miles from Hilliard, OH)
- 14 days ago
- Columbus, OH (9 miles from Hilliard, OH)
- 14 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Columbus, OH (9 miles from Hilliard, OH)
- 17 days ago
- Columbus, OH (9 miles from Hilliard, OH)
- 17 days ago
A Brief Overview The Client Services Representative I provides world class customer service to Belron clients and internal departments by receiving and resolving client complaints, receiving and initiating...
Demographic Data for Hilliard, OH
Moving to Hilliard, OH? Find some basic demographic data about Hilliard, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Hilliard, OH
Highest Education Level
Customer Services in Hilliard, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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