Customer Service Jobs in Ohio
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Pharmacy Customer Service Associate
- Grandview Heights, OH
- 5 hours ago
- Grandview Heights, OH
- 5 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
issues for escalation Maintains a high standard of work product and professionalism Preferred Associate's Degree or some College Commercial credit experience Background in lending or debt collection...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
As the name suggests, your main priority is to provide great customer service....
. · Must have excellent Customer Service skills - need to be extremely comfortable and effective on the phone. · Working knowledge of HVAC systems preferred. · Must possess a valid driver’s license...
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Veterinary Client Service Representative - Part Time, Evenings
- Worthington, OH
- 2 days ago
- Worthington, OH
- 2 days ago
MedVetis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patientsreceive advanced medical treatments and innovations. Things like chemotherapy and radiation,...
Retail Loss Prevention Customer Service Associate II
- Youngstown, OH
- 3 days ago
- Youngstown, OH
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Incumbents will not be expected to engage in any loan origination or financial advising activities....
Retail Loss Prevention Customer Service Associate II
- Boardman, OH
- 4 days ago
- Boardman, OH
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position....
Demographic Data for Ohio
Moving to Ohio? Find some basic demographic data about Ohio below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Ohio
Highest Education Level
Customer Services in Ohio offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Customer Support
- Inventory Control
- Quality Improvement
- Loading & Unloading
- Housekeeping
- Pulling
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- Education Experience
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Payment Processing
- Client Services
- Courteous
- Customer Satisfaction
- Relationship Management
- Decision Making
- Retail
- Math
- High School Diploma
- Friendliness
- Telephone Skills
- Collaboration
- Filing
- Policy Development
- Regulations
- Multitasking
- Problem Solving
- Sales
- Staff Supervision
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Career Spotlight: Personal Banker
What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.
Read article »
How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »