Customer Service Jobs in Ohio
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Part Time Customer Service Associate Wage: $17.50/hr Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience...
Processes all transactions within authorized limits, which includes check-cashing limits - obtains manager approval on all required transactions....
Processes all transactions within authorized limits, which includes check-cashing limits - obtains manager approval on all required transactions....
Reynolds and Reynolds prides itself in delivering award-winning customer service and support....
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Cash handling and customer service experience preferred....
Customer Service Representative - Portsmouth - Portsmouth, OH
- Portsmouth, OH
- 1 day ago
- Portsmouth, OH
- 1 day ago
Cash handling and customer service experience preferred....
Reynolds and Reynolds prides itself in delivering award-winning customer service and support....
Excellent telephone communication and customer service skills. Ability to work independently and as part of a team....
service and long-term support Who You Are : Driven and coachable, with a desire to earn what you're worth Great communicator with strong people skills No sales experience?...
Remote WorkThey are now looking for a Banking Customer Service Representative....
Customer Service Representative (Bank Teller) - Full Time & Part Time Various Locations
- Toledo, OH
- 4 days ago
- Toledo, OH
- 4 days ago
Requirements & Qualifications Education : High School Diploma Experience : Cash handling and customer service experience preferred....
Demographic Data for Ohio
Moving to Ohio? Find some basic demographic data about Ohio below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Ohio
Highest Education Level
Customer Services in Ohio offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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