Customer Service Jobs in Findlay, OH
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Deshler, OH (18 miles from Findlay, OH)
- 5 days ago
- Deshler, OH (18 miles from Findlay, OH)
- 5 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Forest, OH (19 miles from Findlay, OH)
- 5 days ago
- Forest, OH (19 miles from Findlay, OH)
- 5 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Upper Sandusky, OH (23 miles from Findlay, OH)
- 6 days ago
- Upper Sandusky, OH (23 miles from Findlay, OH)
- 6 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position....
- Carey, OH (15 miles from Findlay, OH)
- 6 days ago
- Carey, OH (15 miles from Findlay, OH)
- 6 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position....
- Ottawa, OH (21 miles from Findlay, OH)
- 9 days ago
- Ottawa, OH (21 miles from Findlay, OH)
- 9 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Fostoria, OH (15 miles from Findlay, OH)
- 9 days ago
- Fostoria, OH (15 miles from Findlay, OH)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Bowling Green, OH (24 miles from Findlay, OH)
- 9 days ago
- Bowling Green, OH (24 miles from Findlay, OH)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Upper Sandusky, OH (23 miles from Findlay, OH)
- 9 days ago
- Upper Sandusky, OH (23 miles from Findlay, OH)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Falcon Outfitters Customer Service Associate - University Bookstore
- Bowling Green, OH (23 miles from Findlay, OH)
- 15 days ago
- Bowling Green, OH (23 miles from Findlay, OH)
- 15 days ago
Responsible for providing quality and efficient customer service to customers and guests....
VP & Commercial Banker - Bowling Green, OH
- Bowling Green, OH (24 miles from Findlay, OH)
- 18 days ago
- Bowling Green, OH (24 miles from Findlay, OH)
- 18 days ago
Cross sells banking services to existing and perspective commercial customers. Assist with the coordination of CRA lending initiatives within the corporate lending department....
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative
- Fostoria, OH (15 miles from Findlay, OH)
- 30+ days ago
- Fostoria, OH (15 miles from Findlay, OH)
- 30+ days ago
Cash handling and customer service experience preferred....
CUSTOMER SERVICE REPRESENTATIVE (Part Time)
- Upper Sandusky, OH (23 miles from Findlay, OH)
- 45+ days ago
- Upper Sandusky, OH (23 miles from Findlay, OH)
- 45+ days ago
ATM balancing and reconciling as required. Vault balancing and reconciling as required. Assist customers with additional products/services to suit customers' needs for cross selling....
Customer Service Associate - Customer Service Center
- Findlay, OH
- 45+ days ago
- Findlay, OH
- 45+ days ago
Minimum of one year of customer service experience required; customer service experience within banking or financial institution preferred. Previous contact center experience preferred....
Demographic Data for Findlay, OH
Moving to Findlay, OH? Find some basic demographic data about Findlay, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Findlay, OH
Highest Education Level
Customer Services in Findlay, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Customer Support
- Inventory Control
- Quality Improvement
- Loading & Unloading
- Housekeeping
- Pulling
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- Education Experience
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Payment Processing
- Client Services
- Courteous
- Customer Satisfaction
- Relationship Management
- Decision Making
- Retail
- Math
- High School Diploma
- Friendliness
- Telephone Skills
- Collaboration
- Filing
- Policy Development
- Regulations
- Multitasking
- Problem Solving
- Sales
- Staff Supervision
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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