Customer Service Jobs in Fairfield, OH
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate - Customer Service Center
- Cincinnati, OH (18 miles from Fairfield, OH)
- 5 hours ago
- Cincinnati, OH (18 miles from Fairfield, OH)
- 5 hours ago
Minimum of one year of banking or financial services in a customer service role preferred. Previous contact center experience preferred...
Customer Service Representative - Cardmember Services
- Cincinnati, OH (18 miles from Fairfield, OH)
- 7 hours ago
- Cincinnati, OH (18 miles from Fairfield, OH)
- 7 hours ago
We provide comprehensive ongoing training to ensure our Service Advisors are prepared to deliver an exceptional customer service experience....
- Cincinnati, OH (23 miles from Fairfield, OH)
- 1 day ago
- Cincinnati, OH (23 miles from Fairfield, OH)
- 1 day ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
- Cincinnati, OH (18 miles from Fairfield, OH)
- 1 day ago
- Cincinnati, OH (18 miles from Fairfield, OH)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Moraine, OH (23 miles from Fairfield, OH)
- 3 days ago
- Moraine, OH (23 miles from Fairfield, OH)
- 3 days ago
Excellent telephone communication and customer service skills. Ability to work independently and as part of a team....
Pharmacy Customer Service Associate
- Miamisburg, OH (18 miles from Fairfield, OH)
- 3 days ago
- Miamisburg, OH (18 miles from Fairfield, OH)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Sales & Customer Service Associate
- Newport, KY (24 miles from Fairfield, OH)
- 7 days ago
- Newport, KY (24 miles from Fairfield, OH)
- 7 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative - Eastgate Office
- Cincinnati, OH (18 miles from Fairfield, OH)
- 11 days ago
- Cincinnati, OH (18 miles from Fairfield, OH)
- 11 days ago
Execute retail banking initiatives and strategies through consultative relationship management....
Client Service Specialist (Life Insurance, Annuity & Disability)
- Cincinnati, OH (18 miles from Fairfield, OH)
- 11 days ago
- Cincinnati, OH (18 miles from Fairfield, OH)
- 11 days ago
Previous experience in a call center or customer service capacity highly preferred. Previous experience working in the insurance or financial services field is a plus....
Part Time-Client Service Representative
- Cincinnati, OH (18 miles from Fairfield, OH)
- 12 days ago
- Cincinnati, OH (18 miles from Fairfield, OH)
- 12 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Part Time Customer Service Associate
- Cincinnati, OH (18 miles from Fairfield, OH)
- 13 days ago
- Cincinnati, OH (18 miles from Fairfield, OH)
- 13 days ago
Part Time Customer Service Associate Wage: $17.00/hr Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience...
Loss Prevention Customer Service Associate
- Cincinnati, OH (18 miles from Fairfield, OH)
- 19 days ago
- Cincinnati, OH (18 miles from Fairfield, OH)
- 19 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Client Service Representative - Private Client Services
- Loveland, OH (19 miles from Fairfield, OH)
- 19 days ago
- Loveland, OH (19 miles from Fairfield, OH)
- 19 days ago
About Marsh McLennan Agency Midwest Marsh McLennan Agencys Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement...
Retail Customer Service Associate
- Cincinnati, OH (18 miles from Fairfield, OH)
- 19 days ago
- Cincinnati, OH (18 miles from Fairfield, OH)
- 19 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Associate - Weekend Availability
- Loveland, OH (19 miles from Fairfield, OH)
- 20 days ago
- Loveland, OH (19 miles from Fairfield, OH)
- 20 days ago
As the name suggests, your main priority is to provide great customer service....
Demographic Data for Fairfield, OH
Moving to Fairfield, OH? Find some basic demographic data about Fairfield, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Fairfield, OH
Highest Education Level
Customer Services in Fairfield, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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