Customer Service Jobs in Euclid, OH
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate - Customer Service Center
- Independence, OH (13 miles from Euclid, OH)
- 1 hour ago
- Independence, OH (13 miles from Euclid, OH)
- 1 hour ago
Minimum of one year of banking or financial services in a customer service role preferred. Previous contact center experience preferred...
Rental Car Customer Service Associate - Part Time Immediate Start Hands-On Role Paid Training
- Cleveland, OH (10 miles from Euclid, OH)
- 3 hours ago
- Cleveland, OH (10 miles from Euclid, OH)
- 3 hours ago
service....
Part Time Customer Service Associate
- Cleveland, OH (10 miles from Euclid, OH)
- 17 hours ago
- Cleveland, OH (10 miles from Euclid, OH)
- 17 hours ago
Part Time Customer Service Associate Wage: $17.50/hr Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience...
Pharmacy Customer Service Associate
- Brecksville, OH (18 miles from Euclid, OH)
- 1 day ago
- Brecksville, OH (18 miles from Euclid, OH)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Parma, OH (16 miles from Euclid, OH)
- 3 days ago
- Parma, OH (16 miles from Euclid, OH)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Cleveland, OH (10 miles from Euclid, OH)
- 3 days ago
- Cleveland, OH (10 miles from Euclid, OH)
- 3 days ago
service and long-term support Who You Are : Driven and coachable, with a desire to earn what you're worth Great communicator with strong people skills No sales experience?...
Remote WorkSVP & Senior Commercial Banker - Commercial Banking Admin CLE
- Cleveland, OH (10 miles from Euclid, OH)
- 5 days ago
- Cleveland, OH (10 miles from Euclid, OH)
- 5 days ago
Assist with the coordination of CRA lending initiatives within the corporate lending department. Supports the banks sales culture....
Customer Service Representative - Part-time - Aurora - Aurora, OH
- Aurora, OH (19 miles from Euclid, OH)
- 6 days ago
- Aurora, OH (19 miles from Euclid, OH)
- 6 days ago
Cash handling and customer service experience preferred....
Amazon Locker+ Customer Service Associate
- Bedford, OH (12 miles from Euclid, OH)
- 6 days ago
- Bedford, OH (12 miles from Euclid, OH)
- 6 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
- Cleveland, OH (10 miles from Euclid, OH)
- 11 days ago
- Cleveland, OH (10 miles from Euclid, OH)
- 11 days ago
Primary Responsibilities: Develops new and existing commercial loan business relationships by calling on potential and existing customers to cross-sell all banking products including other banking services...
Customer Service Associate - Logistics
- Beachwood, OH (6 miles from Euclid, OH)
- 12 days ago
- Beachwood, OH (6 miles from Euclid, OH)
- 12 days ago
Candidate must have proven communication with a strong focus on internal and external customer service to meet business needs....
- Rocky River, OH (18 miles from Euclid, OH)
- 12 days ago
- Rocky River, OH (18 miles from Euclid, OH)
- 12 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect** **:** + The opportunity to celebrate uniqueness....
Client Service Representative - Private Client Services
- Independence, OH (13 miles from Euclid, OH)
- 12 days ago
- Independence, OH (13 miles from Euclid, OH)
- 12 days ago
About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement...
- Strongsville, OH (23 miles from Euclid, OH)
- 12 days ago
- Strongsville, OH (23 miles from Euclid, OH)
- 12 days ago
As the name suggests, your main priority is to provide great customer service....
Demographic Data for Euclid, OH
Moving to Euclid, OH? Find some basic demographic data about Euclid, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Euclid, OH
Highest Education Level
Customer Services in Euclid, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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