Customer Service Jobs in Columbus, OH
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Pharmacy Customer Service Associate
- Grandview Heights, OH (8 miles from Columbus, OH)
- 9 hours ago
- Grandview Heights, OH (8 miles from Columbus, OH)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Westerville, OH (6 miles from Columbus, OH)
- 1 day ago
- Westerville, OH (6 miles from Columbus, OH)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
. · Must have excellent Customer Service skills - need to be extremely comfortable and effective on the phone. · Working knowledge of HVAC systems preferred. · Must possess a valid driver’s license...
Veterinary Client Service Representative - Part Time, Evenings
- Worthington, OH
- 3 days ago
- Worthington, OH
- 3 days ago
MedVetis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patientsreceive advanced medical treatments and innovations. Things like chemotherapy and radiation,...
- West Jefferson, OH (18 miles from Columbus, OH)
- 5 days ago
- West Jefferson, OH (18 miles from Columbus, OH)
- 5 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Etna, OH (20 miles from Columbus, OH)
- 5 days ago
- Etna, OH (20 miles from Columbus, OH)
- 5 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position....
- Whitehall, OH (11 miles from Columbus, OH)
- 6 days ago
- Whitehall, OH (11 miles from Columbus, OH)
- 6 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position....
- Galloway, OH (14 miles from Columbus, OH)
- 6 days ago
- Galloway, OH (14 miles from Columbus, OH)
- 6 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position....
- Lewis Center, OH (6 miles from Columbus, OH)
- 6 days ago
- Lewis Center, OH (6 miles from Columbus, OH)
- 6 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position....
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position....
- Etna, OH (20 miles from Columbus, OH)
- 7 days ago
- Etna, OH (20 miles from Columbus, OH)
- 7 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Lead Retail Customer Service Associate
- Dublin, OH (6 miles from Columbus, OH)
- 7 days ago
- Dublin, OH (6 miles from Columbus, OH)
- 7 days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Veterinary Client Service Representative - Days
- Worthington, OH
- 8 days ago
- Worthington, OH
- 8 days ago
MedVetis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patientsreceive advanced medical treatments and innovations. Things like chemotherapy and radiation,...
Quality Lab Customer Service Associate
- Dublin, OH (6 miles from Columbus, OH)
- 8 days ago
- Dublin, OH (6 miles from Columbus, OH)
- 8 days ago
POSITION SUMMARY: The Quality Lab Customer Service Associate provides an additional layer of quality and efficiency to the laboratory and Customer Service & Marketing Department of the Nestle Quality...
Demographic Data for Columbus, OH
Moving to Columbus, OH? Find some basic demographic data about Columbus, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Columbus, OH
Highest Education Level
Customer Services in Columbus, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Customer Support
- Inventory Control
- Quality Improvement
- Loading & Unloading
- Housekeeping
- Pulling
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- Education Experience
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Payment Processing
- Client Services
- Courteous
- Customer Satisfaction
- Relationship Management
- Decision Making
- Retail
- Math
- High School Diploma
- Friendliness
- Telephone Skills
- Collaboration
- Filing
- Policy Development
- Regulations
- Multitasking
- Problem Solving
- Sales
- Staff Supervision
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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