Customer Service Jobs in Cincinnati, OH
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Newport, KY (6 miles from Cincinnati, OH)
- 12 hours ago
- Newport, KY (6 miles from Cincinnati, OH)
- 12 hours ago
Incumbents will not be expected to engage in any loan origination or financial advising activities....
issues for escalation Maintains a high standard of work product and professionalism Preferred Associate's Degree or some College Commercial credit experience Background in lending or debt collection...
Pharmacy Customer Service Associate
- Greendale, IN (23 miles from Cincinnati, OH)
- 1 day ago
- Greendale, IN (23 miles from Cincinnati, OH)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Liberty Twp, OH (18 miles from Cincinnati, OH)
- 1 day ago
- Liberty Twp, OH (18 miles from Cincinnati, OH)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Part-Time Customer Service Associate (Northern Kentucky University Student Only)
- Highland Heights, KY (10 miles from Cincinnati, OH)
- 1 day ago
- Highland Heights, KY (10 miles from Cincinnati, OH)
- 1 day ago
OverviewThe Customer Service Associate position is a part-time position that rotates job duties based on business needs that are largely driven by volume increases (seasonal and predicted) and demand...
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Associate - Closing Shift
- West Chester, OH (12 miles from Cincinnati, OH)
- 3 days ago
- West Chester, OH (12 miles from Cincinnati, OH)
- 3 days ago
As the name suggests, your main priority is to provide great customer service....
- Blue Ash, OH (8 miles from Cincinnati, OH)
- 5 days ago
- Blue Ash, OH (8 miles from Cincinnati, OH)
- 5 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position....
- Ross, OH (14 miles from Cincinnati, OH)
- 5 days ago
- Ross, OH (14 miles from Cincinnati, OH)
- 5 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- New Richmond, OH (19 miles from Cincinnati, OH)
- 5 days ago
- New Richmond, OH (19 miles from Cincinnati, OH)
- 5 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Dayton, KY (4 miles from Cincinnati, OH)
- 5 days ago
- Dayton, KY (4 miles from Cincinnati, OH)
- 5 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Reading, OH (5 miles from Cincinnati, OH)
- 5 days ago
- Reading, OH (5 miles from Cincinnati, OH)
- 5 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Morrow, OH (22 miles from Cincinnati, OH)
- 5 days ago
- Morrow, OH (22 miles from Cincinnati, OH)
- 5 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Springdale, OH (8 miles from Cincinnati, OH)
- 5 days ago
- Springdale, OH (8 miles from Cincinnati, OH)
- 5 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Demographic Data for Cincinnati, OH
Moving to Cincinnati, OH? Find some basic demographic data about Cincinnati, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Cincinnati, OH
Highest Education Level
Customer Services in Cincinnati, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Customer Support
- Inventory Control
- Quality Improvement
- Loading & Unloading
- Housekeeping
- Pulling
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- Education Experience
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Payment Processing
- Client Services
- Courteous
- Customer Satisfaction
- Relationship Management
- Decision Making
- Retail
- Math
- High School Diploma
- Friendliness
- Telephone Skills
- Collaboration
- Filing
- Policy Development
- Regulations
- Multitasking
- Problem Solving
- Sales
- Staff Supervision
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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