Customer Service Jobs in Avon, OH

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 30 Jobs

Customer Service Associate - Customer Service Center

  • Independence, OH (19 miles from Avon, OH)
  • 1 hour ago
  • Independence, OH (19 miles from Avon, OH)
  • 1 hour ago

Minimum of one year of banking or financial services in a customer service role preferred. Previous contact center experience preferred...

Rental Car Customer Service Associate - Part Time Immediate Start Hands-On Role Paid Training

  • Cleveland, OH (17 miles from Avon, OH)
  • 3 hours ago
  • Cleveland, OH (17 miles from Avon, OH)
  • 3 hours ago

service....

Part Time Customer Service Associate

  • Cleveland, OH (17 miles from Avon, OH)
  • 17 hours ago
  • Cleveland, OH (17 miles from Avon, OH)
  • 17 hours ago

Part Time Customer Service Associate Wage: $17.50/hr Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience...

Pharmacy Customer Service Associate

  • Brecksville, OH (23 miles from Avon, OH)
  • 1 day ago
  • Brecksville, OH (23 miles from Avon, OH)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Parma, OH (15 miles from Avon, OH)
  • 3 days ago
  • Parma, OH (15 miles from Avon, OH)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Relations Specialist

  • Cleveland, OH (17 miles from Avon, OH)
  • 3 days ago
  • Cleveland, OH (17 miles from Avon, OH)
  • 3 days ago

service and long-term support Who You Are : Driven and coachable, with a desire to earn what you're worth Great communicator with strong people skills No sales experience?...

Remote Work

SVP & Senior Commercial Banker - Commercial Banking Admin CLE

  • Cleveland, OH (17 miles from Avon, OH)
  • 5 days ago
  • Cleveland, OH (17 miles from Avon, OH)
  • 5 days ago

Assist with the coordination of CRA lending initiatives within the corporate lending department. Supports the banks sales culture....

Amazon Locker+ Customer Service Associate

  • Broadview Heights, OH (20 miles from Avon, OH)
  • 6 days ago
  • Broadview Heights, OH (20 miles from Avon, OH)
  • 6 days ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Customer Service Associate

  • Cleveland, OH (17 miles from Avon, OH)
  • 7 days ago
  • Cleveland, OH (17 miles from Avon, OH)
  • 7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Commercial Banker

  • Cleveland, OH (17 miles from Avon, OH)
  • 11 days ago
  • Cleveland, OH (17 miles from Avon, OH)
  • 11 days ago

Primary Responsibilities: Develops new and existing commercial loan business relationships by calling on potential and existing customers to cross-sell all banking products including other banking services...

Customer Service Associate

  • Rocky River, OH (8 miles from Avon, OH)
  • 12 days ago
  • Rocky River, OH (8 miles from Avon, OH)
  • 12 days ago

We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect** **:** + The opportunity to celebrate uniqueness....

Client Service Representative - Private Client Services

  • Independence, OH (19 miles from Avon, OH)
  • 12 days ago
  • Independence, OH (19 miles from Avon, OH)
  • 12 days ago

About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement...

Customer Service Associate

  • Strongsville, OH (14 miles from Avon, OH)
  • 12 days ago
  • Strongsville, OH (14 miles from Avon, OH)
  • 12 days ago

As the name suggests, your main priority is to provide great customer service....

Savers / Value Village Careers - Customer Service Associate

  • Cleveland, OH (17 miles from Avon, OH)
  • 15 days ago
  • Cleveland, OH (17 miles from Avon, OH)
  • 15 days ago

We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....

Customer Service Associate ll

  • Amherst, OH (13 miles from Avon, OH)
  • 17 days ago
  • Amherst, OH (13 miles from Avon, OH)
  • 17 days ago

Service Associate ll processes transactions routed to designated customer service desks within the case management system....

Demographic Data for Avon, OH

Moving to Avon, OH? Find some basic demographic data about Avon, OH below.


Local
National
24,847
685
Medium

Customer Service Online Courses and Training Opportunities

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Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
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None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

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Salary for Customer Service Jobs in Avon, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Avon, OH offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.7%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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