Customer Service Jobs in Aurora, OH
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate - Customer Service Center
- Independence, OH (16 miles from Aurora, OH)
- 1 hour ago
- Independence, OH (16 miles from Aurora, OH)
- 1 hour ago
Minimum of one year of banking or financial services in a customer service role preferred. Previous contact center experience preferred...
Rental Car Customer Service Associate - Part Time Immediate Start Hands-On Role Paid Training
- Cleveland, OH (22 miles from Aurora, OH)
- 3 hours ago
- Cleveland, OH (22 miles from Aurora, OH)
- 3 hours ago
service....
Part Time Customer Service Associate
- Cleveland, OH (22 miles from Aurora, OH)
- 17 hours ago
- Cleveland, OH (22 miles from Aurora, OH)
- 17 hours ago
Part Time Customer Service Associate Wage: $17.50/hr Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience...
- Fairlawn, OH (18 miles from Aurora, OH)
- 1 day ago
- Fairlawn, OH (18 miles from Aurora, OH)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Brecksville, OH (14 miles from Aurora, OH)
- 1 day ago
- Brecksville, OH (14 miles from Aurora, OH)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Kent, OH (12 miles from Aurora, OH)
- 1 day ago
- Kent, OH (12 miles from Aurora, OH)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Cleveland, OH (22 miles from Aurora, OH)
- 3 days ago
- Cleveland, OH (22 miles from Aurora, OH)
- 3 days ago
service and long-term support Who You Are : Driven and coachable, with a desire to earn what you're worth Great communicator with strong people skills No sales experience?...
Remote WorkCustomer Service Associate Job Details Great Lakes Cheese
- Hiram, OH (10 miles from Aurora, OH)
- 5 days ago
- Hiram, OH (10 miles from Aurora, OH)
- 5 days ago
Job Overview The Customer Service Associate acts as the liaison between the Customer and the Company/Sales in performing all general execution of customer support....
SVP & Senior Commercial Banker - Commercial Banking Admin CLE
- Cleveland, OH (22 miles from Aurora, OH)
- 5 days ago
- Cleveland, OH (22 miles from Aurora, OH)
- 5 days ago
Assist with the coordination of CRA lending initiatives within the corporate lending department. Supports the banks sales culture....
Customer Service Representative - Part-time - Aurora - Aurora, OH
- Aurora, OH
- 6 days ago
- Aurora, OH
- 6 days ago
Cash handling and customer service experience preferred....
Amazon Locker+ Customer Service Associate
- Bedford, OH (11 miles from Aurora, OH)
- 6 days ago
- Bedford, OH (11 miles from Aurora, OH)
- 6 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
- Cleveland, OH (22 miles from Aurora, OH)
- 11 days ago
- Cleveland, OH (22 miles from Aurora, OH)
- 11 days ago
Primary Responsibilities: Develops new and existing commercial loan business relationships by calling on potential and existing customers to cross-sell all banking products including other banking services...
- Akron, OH (21 miles from Aurora, OH)
- 11 days ago
- Akron, OH (21 miles from Aurora, OH)
- 11 days ago
Experience: Ten plus years specialized lending experience....
Customer Service Associate - Logistics
- Beachwood, OH (14 miles from Aurora, OH)
- 12 days ago
- Beachwood, OH (14 miles from Aurora, OH)
- 12 days ago
Candidate must have proven communication with a strong focus on internal and external customer service to meet business needs....
- Cleveland, OH (22 miles from Aurora, OH)
- 12 days ago
- Cleveland, OH (22 miles from Aurora, OH)
- 12 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....
Demographic Data for Aurora, OH
Moving to Aurora, OH? Find some basic demographic data about Aurora, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Aurora, OH
Highest Education Level
Customer Services in Aurora, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Career Spotlight: Personal Banker
What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.
Read article »
How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »