Customer Service Jobs in Huntersville, NC
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Pharmacy Customer Service Associate
- Matthews, NC (24 miles from Huntersville, NC)
- 17 hours ago
- Matthews, NC (24 miles from Huntersville, NC)
- 17 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Concord, NC (18 miles from Huntersville, NC)
- 1 day ago
- Concord, NC (18 miles from Huntersville, NC)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Loss Prevention Customer Service Associate II
- Huntersville, NC
- 3 days ago
- Huntersville, NC
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Lead Customer Service Associate Job
- Matthews, NC (24 miles from Huntersville, NC)
- 6 days ago
- Matthews, NC (24 miles from Huntersville, NC)
- 6 days ago
Bring JOY to YOUR Journey and apply today for our Customer Service Associate position!...
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Associate Customer Service Representative Everyday Banking
- Charlotte, NC (8 miles from Huntersville, NC)
- 13 days ago
- Charlotte, NC (8 miles from Huntersville, NC)
- 13 days ago
About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking....
Associate Customer Service Representative Everyday Banking
- Charlotte, NC (12 miles from Huntersville, NC)
- 14 days ago
- Charlotte, NC (12 miles from Huntersville, NC)
- 14 days ago
About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking....
Customer Service Associate Job
- Kannapolis, NC (11 miles from Huntersville, NC)
- 18 days ago
- Kannapolis, NC (11 miles from Huntersville, NC)
- 18 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Sales & Customer Service Associate
- Denver, NC (12 miles from Huntersville, NC)
- 18 days ago
- Denver, NC (12 miles from Huntersville, NC)
- 18 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Sr. Surety Client Service Specialist
- Charlotte, NC (12 miles from Huntersville, NC)
- 18 days ago
- Charlotte, NC (12 miles from Huntersville, NC)
- 18 days ago
Ability to provide superior customer service to the client and the sureties + Strong organizational skills in prioritizing duties and multi-tasking, with the ability to consistently meet deadlines +...
Financial Services Consultant - Registered - Charlotte, NC National Contact Center
- Charlotte, NC (12 miles from Huntersville, NC)
- 19 days ago
- Charlotte, NC (12 miles from Huntersville, NC)
- 19 days ago
Great Financial Services Consultants bring a wide range of experiences - theres no blueprint, although there are skills and qualities we look for: - Strong customer service mindset - Professionalism...
Sr. Surety Client Service Specialist: Overview
- Charlotte, NC (12 miles from Huntersville, NC)
- 19 days ago
- Charlotte, NC (12 miles from Huntersville, NC)
- 19 days ago
Ability to provide superior customer service to the client and the sureties + Strong organizational skills in prioritizing duties and multi-tasking, with the ability to consistently meet deadlines +...
Retail Loss Prevention Customer Service Associate
- Concord, NC (18 miles from Huntersville, NC)
- 20 days ago
- Concord, NC (18 miles from Huntersville, NC)
- 20 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate Job Charlotte, NC
- Charlotte, NC (12 miles from Huntersville, NC)
- 24 days ago
- Charlotte, NC (12 miles from Huntersville, NC)
- 24 days ago
Bring JOY to YOUR Journey and ap ply today for our full-time Customer Service Associate position!...
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Demographic Data for Huntersville, NC
Moving to Huntersville, NC? Find some basic demographic data about Huntersville, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Huntersville, NC
Highest Education Level
Customer Services in Huntersville, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Career Spotlight: Personal Banker
What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.
Read article »
How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »