Customer Service Jobs in Greensboro, NC
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate Job
- Winston Salem, NC (24 miles from Greensboro, NC)
- 2 days ago
- Winston Salem, NC (24 miles from Greensboro, NC)
- 2 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Customer Service Associate - Temporary
- Summerfield, NC (12 miles from Greensboro, NC)
- 5 days ago
- Summerfield, NC (12 miles from Greensboro, NC)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
PC systems and banking software Excellent customer service skills Detail-oriented with ability to excel in high-volume environment Strong verbal and written communication skills Ability to perform...
Company: Description: Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 11,000 of the...
Client Service Representative (Winston Salem Branch)
- Winston Salem, NC (24 miles from Greensboro, NC)
- 18 days ago
- Winston Salem, NC (24 miles from Greensboro, NC)
- 18 days ago
Open new Business and Consumer accounts and provide information to new and prospective clients by explaining and cross-selling Bank products and services....
Financial Services Sales Representative - Life Insurance
- Greensboro, NC
- 19 days ago
- Greensboro, NC
- 19 days ago
Service experience **Application Deadline** Applications for this position will be accepted through December 20, 2024, subject to earlier closure due to applicant volume....
Pharmacy Customer Service Associate
- Reidsville, NC (19 miles from Greensboro, NC)
- 24 days ago
- Reidsville, NC (19 miles from Greensboro, NC)
- 24 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Specialist (Teller)
- Asheboro, NC (23 miles from Greensboro, NC)
- 30+ days ago
- Asheboro, NC (23 miles from Greensboro, NC)
- 30+ days ago
Provide backup and assistance to other retail banking locations, as requested. Model and champion the Bank’s standards for exceptional customer service....
Bring JOY to YOUR Journey and apply today for our Customer Service Associate position!...
Client Relations Specialist - Bookkeeping
- Winston Salem, NC (24 miles from Greensboro, NC)
- 45+ days ago
- Winston Salem, NC (24 miles from Greensboro, NC)
- 45+ days ago
Triage and answer technical accounting, product, pricing, and process questions with varying complexity Manage and prevent client escalations leveraging customer services and problem-solving skills...
Remote WorkRetail Customer Service Associate
- Winston Salem, NC (24 miles from Greensboro, NC)
- 45+ days ago
- Winston Salem, NC (24 miles from Greensboro, NC)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 930 Hanes Mall Blvd, Winston Salem...
Veterinary Client Service Representative
- Whitsett, NC (9 miles from Greensboro, NC)
- 45+ days ago
- Whitsett, NC (9 miles from Greensboro, NC)
- 45+ days ago
Veterinary Client Service Representative Department: Receptionists Employment Type: Part Time Location: Whitsett, North Carolina Description Stoney Creek Veterinary Hospital is now hiring for a...
Sales & Customer Service Associate
- Burlington, NC (15 miles from Greensboro, NC)
- 60+ days ago
- Burlington, NC (15 miles from Greensboro, NC)
- 60+ days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Demographic Data for Greensboro, NC
Moving to Greensboro, NC? Find some basic demographic data about Greensboro, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Greensboro, NC
Highest Education Level
Customer Services in Greensboro, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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