Customer Service Jobs in Apex, NC
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate - Temporary
- Sanford, NC (20 miles from Apex, NC)
- 11 hours ago
- Sanford, NC (20 miles from Apex, NC)
- 11 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Durham, NC (19 miles from Apex, NC)
- 1 day ago
- Durham, NC (19 miles from Apex, NC)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate Job
- Raleigh, NC (16 miles from Apex, NC)
- 1 day ago
- Raleigh, NC (16 miles from Apex, NC)
- 1 day ago
Bring JOY to YOUR Journey and apply today for our full-time Customer Service Associate position!...
Veterinary Client Service Representative
- Holly Springs, NC (8 miles from Apex, NC)
- 1 day ago
- Holly Springs, NC (8 miles from Apex, NC)
- 1 day ago
Trinity Animal Hospital ( a Thrive Pet Healthcare Partner) is seeking a Full-Time Veterinary Customer Service Representative Pay Band: $15 - $16 hr....
Customer Service Associate Job Raleigh, NC
- Raleigh, NC (16 miles from Apex, NC)
- 2 days ago
- Raleigh, NC (16 miles from Apex, NC)
- 2 days ago
Bring JOY to YOUR Journey and ap ply today for our full-time Customer Service Associate position!...
- Mamers, NC (20 miles from Apex, NC)
- 5 days ago
- Mamers, NC (20 miles from Apex, NC)
- 5 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Angier, NC (20 miles from Apex, NC)
- 5 days ago
- Angier, NC (20 miles from Apex, NC)
- 5 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Brentwood, NC (21 miles from Apex, NC)
- 7 days ago
- Brentwood, NC (21 miles from Apex, NC)
- 7 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Angier, NC (20 miles from Apex, NC)
- 9 days ago
- Angier, NC (20 miles from Apex, NC)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Holly Springs, NC (8 miles from Apex, NC)
- 9 days ago
- Holly Springs, NC (8 miles from Apex, NC)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Morrisville, NC (11 miles from Apex, NC)
- 9 days ago
- Morrisville, NC (11 miles from Apex, NC)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Garner, NC (19 miles from Apex, NC)
- 9 days ago
- Garner, NC (19 miles from Apex, NC)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Chapel Hill, NC (18 miles from Apex, NC)
- 9 days ago
- Chapel Hill, NC (18 miles from Apex, NC)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Fuquay Varina, NC (12 miles from Apex, NC)
- 9 days ago
- Fuquay Varina, NC (12 miles from Apex, NC)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
- Broadway, NC (20 miles from Apex, NC)
- 9 days ago
- Broadway, NC (20 miles from Apex, NC)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Demographic Data for Apex, NC
Moving to Apex, NC? Find some basic demographic data about Apex, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Apex, NC
Highest Education Level
Customer Services in Apex, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Customer Support
- Inventory Control
- Quality Improvement
- Loading & Unloading
- Housekeeping
- Pulling
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- Education Experience
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Payment Processing
- Client Services
- Courteous
- Customer Satisfaction
- Relationship Management
- Decision Making
- Retail
- Math
- High School Diploma
- Friendliness
- Telephone Skills
- Collaboration
- Filing
- Policy Development
- Regulations
- Multitasking
- Problem Solving
- Sales
- Staff Supervision
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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