Customer Service Jobs in Staten Island, NY
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- West Orange, NJ (14 miles from Staten Island, NY)
- 13 hours ago
- West Orange, NJ (14 miles from Staten Island, NY)
- 13 hours ago
The Client Service Representative is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding...
Pharmacy Customer Service Associate
- Lodi, NJ (17 miles from Staten Island, NY)
- 1 day ago
- Lodi, NJ (17 miles from Staten Island, NY)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Bloomfield, NJ (13 miles from Staten Island, NY)
- 1 day ago
- Bloomfield, NJ (13 miles from Staten Island, NY)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Veterinary Client Service Representative
- New York, NY (10 miles from Staten Island, NY)
- 1 day ago
- New York, NY (10 miles from Staten Island, NY)
- 1 day ago
Customer Service Excellence: If you've excelled in customer service, you know the importance of building positive relationships....
Client Service Specialist - Payer - Insurance Claims
- Morristown, NJ (23 miles from Staten Island, NY)
- 2 days ago
- Morristown, NJ (23 miles from Staten Island, NY)
- 2 days ago
At Zelis, we Get Stuff Done. So, lets get to it! A Little About Us Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than...
Bank/Credit Union Contact Center Customer Service Representative (CCC)
- New York, NY (10 miles from Staten Island, NY)
- 2 days ago
- New York, NY (10 miles from Staten Island, NY)
- 2 days ago
What you'll be responsible for: Providing assistance to our financial institution client's customers and members - similar to an over-the-phone personal banker....
- Tinton Falls, NJ (18 miles from Staten Island, NY)
- 2 days ago
- Tinton Falls, NJ (18 miles from Staten Island, NY)
- 2 days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Customer Service Associate - Crest
- Bayonne, NJ (3 miles from Staten Island, NY)
- 2 days ago
- Bayonne, NJ (3 miles from Staten Island, NY)
- 2 days ago
As a Customer Service Associate with us, you'll discover a workplace genuinely invested in your individual triumph....
Retail Customer Service Associate
- New York, NY (10 miles from Staten Island, NY)
- 2 days ago
- New York, NY (10 miles from Staten Island, NY)
- 2 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Associate - Temporary
- Union, NJ (10 miles from Staten Island, NY)
- 3 days ago
- Union, NJ (10 miles from Staten Island, NY)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Specialist-Financial Engineering - 10181
- New York, NY (10 miles from Staten Island, NY)
- 3 days ago
- New York, NY (10 miles from Staten Island, NY)
- 3 days ago
Job Order Number: DG0447810 Job Title: Client Service Specialist-Financial Engineering - 10181 Company: Moody's Analytics INC Location: New York, NY Salary: Education: Information Not Provided...
Client Service Representative - Part Time
- New York, NY (10 miles from Staten Island, NY)
- 3 days ago
- New York, NY (10 miles from Staten Island, NY)
- 3 days ago
We're sorry the job you are trying to apply for has been filled. Maybe you would like to consider the Categories below : Be the First to Apply view Previous slide view Next Slide Las Vegas/Reno...
Amazon Locker+ Customer Service Associate
- New York, NY (10 miles from Staten Island, NY)
- 3 days ago
- New York, NY (10 miles from Staten Island, NY)
- 3 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
- West Orange, NJ (14 miles from Staten Island, NY)
- 5 days ago
- West Orange, NJ (14 miles from Staten Island, NY)
- 5 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Retail Loss Prevention Customer Service Associate II
- Oceanside, NY (23 miles from Staten Island, NY)
- 5 days ago
- Oceanside, NY (23 miles from Staten Island, NY)
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Staten Island, NY
Moving to Staten Island, NY? Find some basic demographic data about Staten Island, NY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Staten Island, NY
Highest Education Level
Customer Services in Staten Island, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Customer Support
- Inventory Control
- Quality Improvement
- Loading & Unloading
- Housekeeping
- Pulling
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- Education Experience
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Payment Processing
- Client Services
- Courteous
- Customer Satisfaction
- Relationship Management
- Decision Making
- Retail
- Math
- High School Diploma
- Friendliness
- Telephone Skills
- Collaboration
- Filing
- Policy Development
- Regulations
- Multitasking
- Problem Solving
- Sales
- Staff Supervision
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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