Customer Service Jobs in New York
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 801 Frank Sottile Blvd, Kingston...
Sales & Customer Service Associate Job Locations US-NY-New Hyde Park Job ID 2025-241351 Category Sales Customer Service and Support Location : Address 1476 Union Turnpike, Space Q Location : Postal...
Whats a typical day as a Customer Service Associate?...
Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration....
Wage: $17.25/hour Qualifications:3 years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills....
Financial Services Sales Representative - Moneyguard
- Syracuse, NY
- 3 days ago
- Syracuse, NY
- 3 days ago
Service experience Application Deadline Applications for this position will be accepted through September 30, 2025, subject to earlier closure due to applicant volume....
Customer Service Associate to support our customers via telephone and written customer service....
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
Bank/Credit Union Contact Center Customer Service Representative (CCC)
- New York, NY
- 4 days ago
- New York, NY
- 4 days ago
What you'll be responsible for: Providing assistance to our financial institution client's customers and members - similar to an over-the-phone personal banker....
QUALIFICATIONS • 2-3 years of retail customer service experience preferred • High School Diploma or equivalent The starting rate/ salary for this position ranges from 19.52 USD to 27.86 USD and will...
Position: Customer Service Associate Job Responsibilities: - Answer all incoming customer phone calls - Take phone orders and process invoices - Provide excellent customer service by answering and resolving...
Uniformed Loss Prevention Customer Service Associate
- New Rochelle, NY
- 5 days ago
- New Rochelle, NY
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for New York
Moving to New York? Find some basic demographic data about New York below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in New York
Highest Education Level
Customer Services in New York offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Store Management
- Reading
- Wellness
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Wire Transfers
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Referrals
- Cashier Skills
- Customer Satisfaction
- Inbound/Outbound Calling
- Closing
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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