Customer Service Jobs in New York

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 88 Jobs

lp customer service associate II

  • Yonkers, NY
  • 9 hours ago
  • Yonkers, NY
  • 9 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate

  • Deer Park, NY
  • 9 hours ago
  • Deer Park, NY
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Staten Island, NY
  • 9 hours ago
  • Staten Island, NY
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Cortland, NY
  • 22 hours ago
  • Cortland, NY
  • 22 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Loss Prevention Customer Service Associate I

  • Bay Shore, NY
  • 1 day ago
  • Bay Shore, NY
  • 1 day ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Client Service Representative

  • Amherst, NY
  • 1 day ago
  • Amherst, NY
  • 1 day ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Relationship Banking Representative Rotating

  • New York, NY
  • 1 day ago
  • New York, NY
  • 1 day ago

Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration....

Retail Loss Prevention Customer Service Associate II

  • New York, NY
  • 1 day ago
  • New York, NY
  • 1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

PT Customer Service Associate

  • Wappingers Falls, NY
  • 2 days ago
  • Wappingers Falls, NY
  • 2 days ago

DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....

Relationship Banking Representative

  • Oneonta, NY
  • 2 days ago
  • Oneonta, NY
  • 2 days ago

Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration....

Relationship Banking Representative Rotating

  • Cazenovia, NY
  • 2 days ago
  • Cazenovia, NY
  • 2 days ago

Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration....

Client Service Representative - CUHA Cornell University

  • Ithaca, NY
  • 3 days ago
  • Ithaca, NY
  • 3 days ago

and Records Management, members of the broader customer service team, other hospital staff, and students....

Customer Service Associate

  • Rochester, NY
  • 3 days ago
  • Rochester, NY
  • 3 days ago

What's a typical day as a Customer Service Associate?...

Customer Service Associate

  • Chester, NY
  • 3 days ago
  • Chester, NY
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Marken

  • Laurelton, NY
  • 3 days ago
  • Laurelton, NY
  • 3 days ago

Qualifications: Minimum of 2 years of Customer Service experience required, experience in pharma industry, clinical trials, logistics or aviation transport preferred....

Demographic Data for New York

Moving to New York? Find some basic demographic data about New York below.


Local
National
20,201,017
534,422

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

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Salary for Customer Service Jobs in New York

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in New York offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.7%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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