Customer Service Jobs in Latham, NY
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate - Temporary
- Rotterdam, NY (13 miles from Latham, NY)
- 1 day ago
- Rotterdam, NY (13 miles from Latham, NY)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Guilderland, NY (7 miles from Latham, NY)
- 3 days ago
- Guilderland, NY (7 miles from Latham, NY)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Loss Prevention Customer Service Associate (Tactical)
- Albany, NY (1 mile from Latham, NY)
- 5 days ago
- Albany, NY (1 mile from Latham, NY)
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate (Nordics)
- Amsterdam, NY (23 miles from Latham, NY)
- 7 days ago
- Amsterdam, NY (23 miles from Latham, NY)
- 7 days ago
The Opportunity: A Customer Service (CS) Associate is the first point of contact with our customers within the organization....
- Ballston Spa, NY (17 miles from Latham, NY)
- 8 days ago
- Ballston Spa, NY (17 miles from Latham, NY)
- 8 days ago
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
The Part Time Flexible Customer Service Associate consults with customers on their rental....
Part Time Flexible Customer Service Associate
- Albany, NY (1 mile from Latham, NY)
- 9 days ago
- Albany, NY (1 mile from Latham, NY)
- 9 days ago
The Part Time Flexible Customer Service Associate consults with customers on their rental....
- Albany, NY (1 mile from Latham, NY)
- 10 days ago
- Albany, NY (1 mile from Latham, NY)
- 10 days ago
Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc....
Financial Services Consultant I
- Albany, NY (1 mile from Latham, NY)
- 22 days ago
- Albany, NY (1 mile from Latham, NY)
- 22 days ago
If you have strong office computer skills, a positive and friendly attitude and customer service experience, join us!...
- Saratoga Springs, NY (20 miles from Latham, NY)
- 22 days ago
- Saratoga Springs, NY (20 miles from Latham, NY)
- 22 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Troy, NY (9 miles from Latham, NY)
- 27 days ago
- Troy, NY (9 miles from Latham, NY)
- 27 days ago
Job Order Number: DG0012015 Job Title: PT Customer Service Associate Company: Hannaford Location: Troy, NY Salary: Education: Information Not Provided Experience: Information Not Provided Hours: Duration...
- Troy, NY (9 miles from Latham, NY)
- 30+ days ago
- Troy, NY (9 miles from Latham, NY)
- 30+ days ago
Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in the breeze. Troy Veterinary Hospital is looking to add a compassionate and skilled...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 579 Troy Schenectady Rd, Latham,...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
PFS Customer Service Associate
- Saratoga Springs, NY (20 miles from Latham, NY)
- 90+ days ago
- Saratoga Springs, NY (20 miles from Latham, NY)
- 90+ days ago
Excellent customer service skills and must display integrity, friendliness and compassion. Must have proficient computer skills....
Demographic Data for Latham, NY
Moving to Latham, NY? Find some basic demographic data about Latham, NY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Latham, NY
Highest Education Level
Customer Services in Latham, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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