Customer Service Jobs in Cazenovia, NY

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 19 Jobs

Pharmacy Customer Service Associate

  • Cicero, NY (20 miles from Cazenovia, NY)
  • 3 days ago
  • Cicero, NY (20 miles from Cazenovia, NY)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate

  • North Syracuse, NY (20 miles from Cazenovia, NY)
  • 3 days ago
  • North Syracuse, NY (20 miles from Cazenovia, NY)
  • 3 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • Cazenovia, NY
  • 3 days ago
  • Cazenovia, NY
  • 3 days ago

Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration....

Customer Service Associate I

  • North Syracuse, NY (20 miles from Cazenovia, NY)
  • 5 days ago
  • North Syracuse, NY (20 miles from Cazenovia, NY)
  • 5 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • De Witt, NY (14 miles from Cazenovia, NY)
  • 7 days ago
  • De Witt, NY (14 miles from Cazenovia, NY)
  • 7 days ago

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Representative

  • Cicero, NY (20 miles from Cazenovia, NY)
  • 7 days ago
  • Cicero, NY (20 miles from Cazenovia, NY)
  • 7 days ago

Process a variety of retail and commercial transactions, including deposits, withdrawals, loan payments, and check cashing in an accurate and efficient manner. Assist with support work....

Customer Service Associate

  • Fayetteville, NY (11 miles from Cazenovia, NY)
  • 8 days ago
  • Fayetteville, NY (11 miles from Cazenovia, NY)
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate-Verona MLM

  • Verona, NY (18 miles from Cazenovia, NY)
  • 8 days ago
  • Verona, NY (18 miles from Cazenovia, NY)
  • 8 days ago

Customer Service Associate-Verona MLM 3.3 3.3 out of 5 stars Verona, NY $15.50 - $17.50 an hour - Part-time Turning Stone Enterprises 101 reviews $15.50 - $17.50 an hour - Part-time Job Requirements...

Customer Service Associate I

  • Oneida, NY (12 miles from Cazenovia, NY)
  • 9 days ago
  • Oneida, NY (12 miles from Cazenovia, NY)
  • 9 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Cicero, NY (20 miles from Cazenovia, NY)
  • 9 days ago
  • Cicero, NY (20 miles from Cazenovia, NY)
  • 9 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Cazenovia, NY
  • 9 days ago
  • Cazenovia, NY
  • 9 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • Syracuse, NY (18 miles from Cazenovia, NY)
  • 9 days ago
  • Syracuse, NY (18 miles from Cazenovia, NY)
  • 9 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate

  • Syracuse, NY (18 miles from Cazenovia, NY)
  • 10 days ago
  • Syracuse, NY (18 miles from Cazenovia, NY)
  • 10 days ago

Minimum of 3 years of customer service experience in a call center or similar high-volume setting....

Loss Prevention Customer Service Associate Loss Prevention Customer Service Associate

  • Syracuse, NY (18 miles from Cazenovia, NY)
  • 15 days ago
  • Syracuse, NY (18 miles from Cazenovia, NY)
  • 15 days ago

Loss Prevention Customer Service Associate TJX Companies 3.5 ( ) Syracuse, NY Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and equally...

Retail Loss Prevention Customer Service Associate Retail Loss Prevention Customer Service Associate

  • Syracuse, NY (18 miles from Cazenovia, NY)
  • 15 days ago
  • Syracuse, NY (18 miles from Cazenovia, NY)
  • 15 days ago

Retail Loss Prevention Customer Service Associate TJX Companies 3.5 ( ) Syracuse, NY Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly...

Demographic Data for Cazenovia, NY

Moving to Cazenovia, NY? Find some basic demographic data about Cazenovia, NY below.


Local
National
8,226
200
Medium/Sm

Customer Service Online Courses and Training Opportunities

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Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
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Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
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None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

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Salary for Customer Service Jobs in Cazenovia, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Cazenovia, NY offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.6%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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