Customer Service Jobs in Brooklyn, NY
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
lp customer service associate II
- Yonkers, NY (18 miles from Brooklyn, NY)
- 16 hours ago
- Yonkers, NY (18 miles from Brooklyn, NY)
- 16 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate - Temporary
- Newark, NJ (9 miles from Brooklyn, NY)
- 16 hours ago
- Newark, NJ (9 miles from Brooklyn, NY)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Staten Island, NY (7 miles from Brooklyn, NY)
- 16 hours ago
- Staten Island, NY (7 miles from Brooklyn, NY)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Loss Prevention Customer Service Associate II-1
- Secaucus, NJ (6 miles from Brooklyn, NY)
- 1 day ago
- Secaucus, NJ (6 miles from Brooklyn, NY)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Hempstead, NY (20 miles from Brooklyn, NY)
- 1 day ago
- Hempstead, NY (20 miles from Brooklyn, NY)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Relationship Banking Representative Rotating
- New York, NY (3 miles from Brooklyn, NY)
- 2 days ago
- New York, NY (3 miles from Brooklyn, NY)
- 2 days ago
Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration....
Retail Loss Prevention Customer Service Associate II
- New York, NY (3 miles from Brooklyn, NY)
- 2 days ago
- New York, NY (3 miles from Brooklyn, NY)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Client Service Representative/Hospital Assistant, AERA
- West Caldwell, NJ (18 miles from Brooklyn, NY)
- 2 days ago
- West Caldwell, NJ (18 miles from Brooklyn, NY)
- 2 days ago
Client Service Representative/Hospital Assistant Are you a compassionate, enthusiastic "people person" with a love for animals? Do you thrive in a dynamic environment where every day brings new...
LP Customer Service Associate II Watchung NJ
- Watchung, NJ (23 miles from Brooklyn, NY)
- 3 days ago
- Watchung, NJ (23 miles from Brooklyn, NY)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II
- Bloomfield, NJ (12 miles from Brooklyn, NY)
- 3 days ago
- Bloomfield, NJ (12 miles from Brooklyn, NY)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate - Marken
- Laurelton, NY (12 miles from Brooklyn, NY)
- 4 days ago
- Laurelton, NY (12 miles from Brooklyn, NY)
- 4 days ago
Qualifications: Minimum of 2 years of Customer Service experience required, experience in pharma industry, clinical trials, logistics or aviation transport preferred....
Loss Prevention Customer Service Associate II
- Totowa, NJ (18 miles from Brooklyn, NY)
- 4 days ago
- Totowa, NJ (18 miles from Brooklyn, NY)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Part Time Customer Service Associate
- Newark, NJ (9 miles from Brooklyn, NY)
- 4 days ago
- Newark, NJ (9 miles from Brooklyn, NY)
- 4 days ago
Part Time Customer Service Associate Wage: $17.04/hr Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience...
Retail Customer Service Associate Part Time
- New York, NY (3 miles from Brooklyn, NY)
- 4 days ago
- New York, NY (3 miles from Brooklyn, NY)
- 4 days ago
service to members....
Cashier and Customer Service Associate (Part-Time)
- Elizabeth, NJ (9 miles from Brooklyn, NY)
- 4 days ago
- Elizabeth, NJ (9 miles from Brooklyn, NY)
- 4 days ago
Why we will love you • 1 year sales or customer service experience preferred What you'll be doing day to day • Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping...
Demographic Data for Brooklyn, NY
Moving to Brooklyn, NY? Find some basic demographic data about Brooklyn, NY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Brooklyn, NY
Highest Education Level
Customer Services in Brooklyn, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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