Customer Service Jobs in Hamilton, NJ

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 24 Jobs

Pharmacy Customer Service Associate

  • New Brunswick, NJ (23 miles from Hamilton, NJ)
  • 16 hours ago
  • New Brunswick, NJ (23 miles from Hamilton, NJ)
  • 16 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Banking Services Representative

  • Abington, PA (21 miles from Hamilton, NJ)
  • 1 day ago
  • Abington, PA (21 miles from Hamilton, NJ)
  • 1 day ago

service?...

Customer Service Associate

  • Trenton, NJ
  • 2 days ago
  • Trenton, NJ
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate Trainee Part Time

  • Hamilton, NJ
  • 3 days ago
  • Hamilton, NJ
  • 3 days ago

CUSTOMER SERVICE ASSOCIATE TRAINEE PART TIME Job Details Job Location Hamilton Plaza Store - Hamilton, NJ Position Type Part-Time Education Level None Salary Range $15.75 - $15.75 Hourly Travel Percentage...

Customer Service Associate

  • Palmyra, NJ (21 miles from Hamilton, NJ)
  • 7 days ago
  • Palmyra, NJ (21 miles from Hamilton, NJ)
  • 7 days ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Customer Service Associate - Nights/Weekends

  • Willow Grove, PA (20 miles from Hamilton, NJ)
  • 11 days ago
  • Willow Grove, PA (20 miles from Hamilton, NJ)
  • 11 days ago

As the name suggests, your main priority is to provide great customer service....

Electronic Online Banking Representative

  • Bristol, PA (9 miles from Hamilton, NJ)
  • 11 days ago
  • Bristol, PA (9 miles from Hamilton, NJ)
  • 11 days ago

Maintains an awareness of new business opportunities with customers; actively refers customers to appropriate customer service personnel as warranted and available....

Customer Service Associate

  • Princeton, NJ (11 miles from Hamilton, NJ)
  • 12 days ago
  • Princeton, NJ (11 miles from Hamilton, NJ)
  • 12 days ago

Business Area: Dow Jones - Customer Service Job Category: Customer Service & Contact Center Operations Union Status: Union rolePay Range: $35.000 - $50,000We recognize that attracting the best talent...

Customer Service Representative- Highland Park

  • Levittown, PA (6 miles from Hamilton, NJ)
  • 13 days ago
  • Levittown, PA (6 miles from Hamilton, NJ)
  • 13 days ago

Provide outstanding customer service while exhibiting a professional demeanor at all times....

Customer Service Associate - Dinner/Close Shift

  • Fairless Hills, PA (5 miles from Hamilton, NJ)
  • 14 days ago
  • Fairless Hills, PA (5 miles from Hamilton, NJ)
  • 14 days ago

As the name suggests, your main priority is to provide great customer service....

Retail Customer Service Associate

  • Raritan, NJ (24 miles from Hamilton, NJ)
  • 14 days ago
  • Raritan, NJ (24 miles from Hamilton, NJ)
  • 14 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Associate

  • Manville, NJ (23 miles from Hamilton, NJ)
  • 17 days ago
  • Manville, NJ (23 miles from Hamilton, NJ)
  • 17 days ago

the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....

Customer Service Associate- Overnight Shift

  • Manville, NJ (23 miles from Hamilton, NJ)
  • 17 days ago
  • Manville, NJ (23 miles from Hamilton, NJ)
  • 17 days ago

the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....

Sales & Customer Service Associate

  • Hillsborough, NJ (19 miles from Hamilton, NJ)
  • 19 days ago
  • Hillsborough, NJ (19 miles from Hamilton, NJ)
  • 19 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Representative

  • Pennington, NJ (7 miles from Hamilton, NJ)
  • 26 days ago
  • Pennington, NJ (7 miles from Hamilton, NJ)
  • 26 days ago

CSR call center calls inbound call outbound call Collections contact center customer service CSR call center calls inbound call outbound call Collections contact center...

Demographic Data for Hamilton, NJ

Moving to Hamilton, NJ? Find some basic demographic data about Hamilton, NJ below.


Local
National
9,288,994
232,891

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Hamilton, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Hamilton, NJ offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.7%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



Customer Service Related Career Advice Articles

personal banker going over paperwork with her clients
Career Spotlight: Personal Banker

What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.

Read article »
banker looking at charts on laptop
How to Decide Between Investment Banking and Commercial Banking

Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.

Read article »