Customer Service Jobs in New Jersey

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 56 Jobs

Customer Service Associate - Temporary

  • Newark, NJ
  • 9 hours ago
  • Newark, NJ
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • New Brunswick, NJ
  • 9 hours ago
  • New Brunswick, NJ
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Mount Ephraim, NJ
  • 10 hours ago
  • Mount Ephraim, NJ
  • 10 hours ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Loss Prevention Customer Service Associate II-1

  • Secaucus, NJ
  • 22 hours ago
  • Secaucus, NJ
  • 22 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate

  • Sayreville, NJ
  • 22 hours ago
  • Sayreville, NJ
  • 22 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative/Hospital Assistant, AERA

  • West Caldwell, NJ
  • 1 day ago
  • West Caldwell, NJ
  • 1 day ago

Client Service Representative/Hospital Assistant Are you a compassionate, enthusiastic "people person" with a love for animals? Do you thrive in a dynamic environment where every day brings new...

LP Customer Service Associate II Watchung NJ

  • Watchung, NJ
  • 2 days ago
  • Watchung, NJ
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate Trainee Part Time

  • Hamilton, NJ
  • 2 days ago
  • Hamilton, NJ
  • 2 days ago

CUSTOMER SERVICE ASSOCIATE TRAINEE PART TIME Job Details Job Location Hamilton Plaza Store - Hamilton, NJ Position Type Part-Time Education Level None Salary Range $15.75 - $15.75 Hourly Travel Percentage...

Loss Prevention Customer Service Associate II

  • Bloomfield, NJ
  • 2 days ago
  • Bloomfield, NJ
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Client Service Representative

  • Allenwood, NJ
  • 2 days ago
  • Allenwood, NJ
  • 2 days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Pharmacy Customer Service Associate

  • Ledgewood, NJ
  • 3 days ago
  • Ledgewood, NJ
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Loss Prevention Customer Service Associate II

  • Totowa, NJ
  • 4 days ago
  • Totowa, NJ
  • 4 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Part Time Customer Service Associate

  • Newark, NJ
  • 4 days ago
  • Newark, NJ
  • 4 days ago

Part Time Customer Service Associate Wage: $17.04/hr Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience...

Cashier and Customer Service Associate (Part-Time)

  • Elizabeth, NJ
  • 4 days ago
  • Elizabeth, NJ
  • 4 days ago

Why we will love you • 1 year sales or customer service experience preferred What you'll be doing day to day • Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping...

Retail Customer Service Associate

  • Fort Lee, NJ
  • 4 days ago
  • Fort Lee, NJ
  • 4 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Demographic Data for New Jersey

Moving to New Jersey? Find some basic demographic data about New Jersey below.


Local
National
9,288,994
232,891

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

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Salary for Customer Service Jobs in New Jersey

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in New Jersey offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.7%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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