Customer Service Jobs in Freehold, NJ
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Pharmacy Customer Service Associate
- New Brunswick, NJ (19 miles from Freehold, NJ)
- 16 hours ago
- New Brunswick, NJ (19 miles from Freehold, NJ)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Sayreville, NJ (16 miles from Freehold, NJ)
- 1 day ago
- Sayreville, NJ (16 miles from Freehold, NJ)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate Trainee Part Time
- Hamilton, NJ (23 miles from Freehold, NJ)
- 3 days ago
- Hamilton, NJ (23 miles from Freehold, NJ)
- 3 days ago
CUSTOMER SERVICE ASSOCIATE TRAINEE PART TIME Job Details Job Location Hamilton Plaza Store - Hamilton, NJ Position Type Part-Time Education Level None Salary Range $15.75 - $15.75 Hourly Travel Percentage...
- Allenwood, NJ (11 miles from Freehold, NJ)
- 3 days ago
- Allenwood, NJ (11 miles from Freehold, NJ)
- 3 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Associate - Temporary
- Hazlet, NJ (14 miles from Freehold, NJ)
- 3 days ago
- Hazlet, NJ (14 miles from Freehold, NJ)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Howell, NJ (7 miles from Freehold, NJ)
- 5 days ago
- Howell, NJ (7 miles from Freehold, NJ)
- 5 days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
- Princeton, NJ (21 miles from Freehold, NJ)
- 12 days ago
- Princeton, NJ (21 miles from Freehold, NJ)
- 12 days ago
Business Area: Dow Jones - Customer Service Job Category: Customer Service & Contact Center Operations Union Status: Union rolePay Range: $35.000 - $50,000We recognize that attracting the best talent...
Customer Service Associate- Overnight Shift
- Brick, NJ (16 miles from Freehold, NJ)
- 17 days ago
- Brick, NJ (16 miles from Freehold, NJ)
- 17 days ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
- Brick, NJ (16 miles from Freehold, NJ)
- 17 days ago
- Brick, NJ (16 miles from Freehold, NJ)
- 17 days ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Sales & Customer Service Associate
- Lawrenceville, NJ (22 miles from Freehold, NJ)
- 19 days ago
- Lawrenceville, NJ (22 miles from Freehold, NJ)
- 19 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Client Service Specialist - Lakewood, NJ
- Lakewood, NJ (11 miles from Freehold, NJ)
- 20 days ago
- Lakewood, NJ (11 miles from Freehold, NJ)
- 20 days ago
Collaborate with other bank staff to ensure excellent customer service....
Retail Loss Prevention Customer Service Associate
- Brick, NJ (16 miles from Freehold, NJ)
- 27 days ago
- Brick, NJ (16 miles from Freehold, NJ)
- 27 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Sales & Customer Service Associate (PT)
- East Brunswick, NJ (15 miles from Freehold, NJ)
- 30+ days ago
- East Brunswick, NJ (15 miles from Freehold, NJ)
- 30+ days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Sales & Customer Service Associate (FT)
- East Brunswick, NJ (15 miles from Freehold, NJ)
- 30+ days ago
- East Brunswick, NJ (15 miles from Freehold, NJ)
- 30+ days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Associate - Now Hiring
- Farmingdale, NJ (6 miles from Freehold, NJ)
- 30+ days ago
- Farmingdale, NJ (6 miles from Freehold, NJ)
- 30+ days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Demographic Data for Freehold, NJ
Moving to Freehold, NJ? Find some basic demographic data about Freehold, NJ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Freehold, NJ
Highest Education Level
Customer Services in Freehold, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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