Customer Service Jobs in Edison, NJ
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate - Temporary
- Newark, NJ (19 miles from Edison, NJ)
- 16 hours ago
- Newark, NJ (19 miles from Edison, NJ)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- New Brunswick, NJ (3 miles from Edison, NJ)
- 16 hours ago
- New Brunswick, NJ (3 miles from Edison, NJ)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Loss Prevention Customer Service Associate II-1
- Secaucus, NJ (24 miles from Edison, NJ)
- 1 day ago
- Secaucus, NJ (24 miles from Edison, NJ)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Sayreville, NJ (4 miles from Edison, NJ)
- 1 day ago
- Sayreville, NJ (4 miles from Edison, NJ)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative/Hospital Assistant, AERA
- West Caldwell, NJ (23 miles from Edison, NJ)
- 2 days ago
- West Caldwell, NJ (23 miles from Edison, NJ)
- 2 days ago
Client Service Representative/Hospital Assistant Are you a compassionate, enthusiastic "people person" with a love for animals? Do you thrive in a dynamic environment where every day brings new...
LP Customer Service Associate II Watchung NJ
- Watchung, NJ (8 miles from Edison, NJ)
- 3 days ago
- Watchung, NJ (8 miles from Edison, NJ)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II
- Bloomfield, NJ (22 miles from Edison, NJ)
- 3 days ago
- Bloomfield, NJ (22 miles from Edison, NJ)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Part Time Customer Service Associate
- Newark, NJ (19 miles from Edison, NJ)
- 4 days ago
- Newark, NJ (19 miles from Edison, NJ)
- 4 days ago
Part Time Customer Service Associate Wage: $17.04/hr Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience...
Cashier and Customer Service Associate (Part-Time)
- Elizabeth, NJ (15 miles from Edison, NJ)
- 4 days ago
- Elizabeth, NJ (15 miles from Edison, NJ)
- 4 days ago
Why we will love you • 1 year sales or customer service experience preferred What you'll be doing day to day • Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping...
- Marlboro, NJ (16 miles from Edison, NJ)
- 7 days ago
- Marlboro, NJ (16 miles from Edison, NJ)
- 7 days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Veterinary Client Service Representative, Part Time, AERA
- West Caldwell, NJ (23 miles from Edison, NJ)
- 11 days ago
- West Caldwell, NJ (23 miles from Edison, NJ)
- 11 days ago
Customer Service Excellence: If you've excelled in customer service, you know the importance of building positive relationships....
Customer Service Associate - Park Slope Branch
- Brooklyn, NY (24 miles from Edison, NJ)
- 11 days ago
- Brooklyn, NY (24 miles from Edison, NJ)
- 11 days ago
This role requires prior retail banking experience (ex. Universal Banker, Relationship Banker, Customer Service Associate/Representative, Financial Service Associate)....
Loss Prevention Customer Service Associate II
- Brooklyn, NY (24 miles from Edison, NJ)
- 12 days ago
- Brooklyn, NY (24 miles from Edison, NJ)
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Princeton, NJ (17 miles from Edison, NJ)
- 12 days ago
- Princeton, NJ (17 miles from Edison, NJ)
- 12 days ago
Business Area: Dow Jones - Customer Service Job Category: Customer Service & Contact Center Operations Union Status: Union rolePay Range: $35.000 - $50,000We recognize that attracting the best talent...
Retail Customer Service Associate
- Raritan, NJ (13 miles from Edison, NJ)
- 14 days ago
- Raritan, NJ (13 miles from Edison, NJ)
- 14 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Demographic Data for Edison, NJ
Moving to Edison, NJ? Find some basic demographic data about Edison, NJ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Edison, NJ
Highest Education Level
Customer Services in Edison, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Inventory Control
- Ordering
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Cashier Skills
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Multitasking
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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