Customer Service Jobs in Edison, NJ

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 78 Jobs

Client Service Representative

  • West Orange, NJ (20 miles from Edison, NJ)
  • 13 hours ago
  • West Orange, NJ (20 miles from Edison, NJ)
  • 13 hours ago

The Client Service Representative is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding...

Customer Service Associate

  • Bloomfield, NJ (22 miles from Edison, NJ)
  • 1 day ago
  • Bloomfield, NJ (22 miles from Edison, NJ)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Specialist - Payer - Insurance Claims

  • Morristown, NJ (18 miles from Edison, NJ)
  • 2 days ago
  • Morristown, NJ (18 miles from Edison, NJ)
  • 2 days ago

At Zelis, we Get Stuff Done. So, lets get to it! A Little About Us Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than...

Customer Service Associate

  • Tinton Falls, NJ (20 miles from Edison, NJ)
  • 2 days ago
  • Tinton Falls, NJ (20 miles from Edison, NJ)
  • 2 days ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Customer Service Associate - Crest

  • Bayonne, NJ (18 miles from Edison, NJ)
  • 2 days ago
  • Bayonne, NJ (18 miles from Edison, NJ)
  • 2 days ago

As a Customer Service Associate with us, you'll discover a workplace genuinely invested in your individual triumph....

Pharmacy Customer Service Associate

  • Hazlet, NJ (13 miles from Edison, NJ)
  • 3 days ago
  • Hazlet, NJ (13 miles from Edison, NJ)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Union, NJ (13 miles from Edison, NJ)
  • 3 days ago
  • Union, NJ (13 miles from Edison, NJ)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate

  • Brooklyn, NY (24 miles from Edison, NJ)
  • 3 days ago
  • Brooklyn, NY (24 miles from Edison, NJ)
  • 3 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Associate I

  • West Orange, NJ (20 miles from Edison, NJ)
  • 5 days ago
  • West Orange, NJ (20 miles from Edison, NJ)
  • 5 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Client Service Representative (Part-time)

  • Middlesex, NJ (6 miles from Edison, NJ)
  • 5 days ago
  • Middlesex, NJ (6 miles from Edison, NJ)
  • 5 days ago

Performs a variety of clerical and customer service work in providing support to the hospital....

Customer Service Associate I

  • Sayreville, NJ (4 miles from Edison, NJ)
  • 5 days ago
  • Sayreville, NJ (4 miles from Edison, NJ)
  • 5 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • South Bound Brook, NJ (7 miles from Edison, NJ)
  • 5 days ago
  • South Bound Brook, NJ (7 miles from Edison, NJ)
  • 5 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Associate I

  • New Brunswick, NJ (3 miles from Edison, NJ)
  • 5 days ago
  • New Brunswick, NJ (3 miles from Edison, NJ)
  • 5 days ago

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

CUSTOMER SERVICE ASSOCIATE - WALGREENS (Neptune)

  • Middletown, NJ (17 miles from Edison, NJ)
  • 8 days ago
  • Middletown, NJ (17 miles from Edison, NJ)
  • 8 days ago

-Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate I

  • Raritan, NJ (13 miles from Edison, NJ)
  • 9 days ago
  • Raritan, NJ (13 miles from Edison, NJ)
  • 9 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Demographic Data for Edison, NJ

Moving to Edison, NJ? Find some basic demographic data about Edison, NJ below.


Local
National
107,875
3,666
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

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Salary for Customer Service Jobs in Edison, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Edison, NJ offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.6%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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