Customer Service Jobs in Lincoln, NE

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-10 of 10 Jobs

Customer Service Associate

  • Lincoln, NE
  • 1 day ago
  • Lincoln, NE
  • 1 day ago

We're searching for enthusiastic and dependable Customer Service Associates who can join our growing team....

Customer Service Associate I

  • Lincoln, NE
  • 9 days ago
  • Lincoln, NE
  • 9 days ago

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

CSP Customer Service Representative

  • Lincoln, NE
  • 10 days ago
  • Lincoln, NE
  • 10 days ago

The UBT College Savings Group manages seven nationally ranked 529 College Savings Plans, with an emphasis on providing stellar phone-based customer service to investors and financial advisors....

Bilingual CSP Customer Service Representative

  • Lincoln, NE
  • 10 days ago
  • Lincoln, NE
  • 10 days ago

Call Center or Customer Service experience preferred. Spanish fluency preferred. Working knowledge of investments and/or 529 Plan rules and regulations preferred....

Pharmacy Customer Service Associate

  • Lincoln, NE
  • 12 days ago
  • Lincoln, NE
  • 12 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Student Health Customer Service Associate

  • Lincoln, NE
  • 24 days ago
  • Lincoln, NE
  • 24 days ago

Required Qualifications: Student Health Customer Service Associate High school education or equivalent required....

Retail Customer Service Associate

  • Lincoln, NE
  • 45+ days ago
  • Lincoln, NE
  • 45+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 8480 Andermatt Dr, Lincoln, NE 68526...

Call Center Telephone Banker- Lincoln, RI

  • Lincoln, NE
  • 45+ days ago
  • Lincoln, NE
  • 45+ days ago

Service Management Issue Management Problem Solving Active Listening Business Development Consulting Referral Identification Research Training/Start Date: 9/8/2025 Training Schedule: Monday-Friday...

Customer Service Associate

  • Lincoln, NE
  • 60+ days ago
  • Lincoln, NE
  • 60+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Financial Sales Representative

  • Lincoln, NE
  • 90+ days ago
  • Lincoln, NE
  • 90+ days ago

Currency is dedicated to disrupting e-commerce by designing financial technology that unlocks the free flow of capital and opportunity for our customers. We are looking for motivated and...

Demographic Data for Lincoln, NE

Moving to Lincoln, NE? Find some basic demographic data about Lincoln, NE below.


Local
National
299,302
8,193
Large

Customer Service Online Courses and Training Opportunities

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Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

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Salary for Customer Service Jobs in Lincoln, NE

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Lincoln, NE offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.6%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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